Yaryna Mandyuk

Experience

• 

  M-Stock Agency

  Jan 2017 - Jan 2020

  Senior Copywriter

  - Created original, engaging advertising texts which are exited, informative, and easy to read;- Researched what aspects will make products more appealing to customers to maximize the number of sales;- Assisted the sales team in making sales letters and content, managed to lift the sales up to 30%;- Created product descriptions to post on the company's website and social media.

• 

  Student Study Ukraine

  Jan 2017 - Jan 2017

  Customer Service Agent

  - Communicated with clients;- Verified and processed clients' documents;- Controlled the registration processes;- Dealt with and resolved several customer service issues.

• 

  Self-employed, also for Peakdefi community

  Jan 2019 - now

  Blockchain Consultant

  - Conducted workshops, lections and masterclasses on cryptocurrencies, blockchain technologies and business opportunities; - Mentored new coaches in crypto field;- Consulting in managing customers accounts in Defi field;- Consulted local businesses on blockchain implementation possibilities;- Successfully built and maintained long-term business relationships with key clients.

• 

  MarketPeak

  Oct 2019 - now

  Team Lead Supervisor

  - Managed the local community of Crypto education and Defi projects of 1,000+ members;- Organized workshops, lections and masterclasses on cryptocurrencies, blockchain technologies and business opportunities;- Assisted in managing customers accounts in Defi.

• 

  Peak Systems

  Jan 2022 - now

  Customer Support Specialist

  - Communicating with clients, coaches, and project employees;- Solving requests from community;- Meeting 100% of project deadlines and objectives;- Providing regular updates about project in 3 languages.

• 

  GrexyApp

  May 2023 - now

  Head of Business Development