Deep Enrich
Lara Cook
Art Direction Intern
1000 followers
Cape Town, Western Cape, South Africa
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About me
Account Manager UK, Ireland & Middle East
Education
AAA School of Advertising
2012 - 2015Bachelor of Arts (BA) Visual Communications Art DirectionBrescia House
2007 - 2011High School
Experience
Promise
Jul 2016 - Oct 2016Art Direction Intern
Saicom
Nov 2016 - Aug 2018Sales and Marketing Support
SovTech
Sept 2018 - Apr 2019Agile Project Manager
Saicom Voice Services
May 2019 - Dec 2021Software Project Manager
Teleperformance
Dec 2021 - Apr 2022Scrum MasterServed as Scrum Master for the Software Development and Data team, acting as a servant-leader to foster self-organization and improve team effectiveness. Organized and facilitated key Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring smooth and efficient delivery of work.
DVT
Apr 2022 - Aug 2024Employee Experience ManagerDVT
Oct 2024 - nowAccount ManagerAt DVT, we aim to be your favourite custom software solutions and services partner, helping you to make a positive impact in your digital journey. With over twenty five years’ experience in industries like financial services, banking, insurance, healthcare, retail, telecoms and media, we are ready to help your business benefit from the impact of digital transformation.
Licenses & Certifications
- View certificate
Customer Success Management Fundamentals
LinkedInJun 2024
- View certificate
Certified ScrumMaster® (CSM®)
Scrum AllianceJul 2021 - View certificate
AgilePM® Foundation
APMG InternationalApr 2020 
UCT Mental Health, Mindfulness and Self-Care short course
GetSmarterNov 2022- View certificate
Engagement Preparation Best Practices for Customer Success Management
LinkedInJun 2024 AgilePM® Practitioner
APMG InternationalApr 2020
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