Amit Arora

Experience

• 

  Xtrim Global Solutions

  May 2010 - May 2016

  As a business analyst, I worked as a bridge between the client and the development team and manage client communication, time estimation, task assignment, resource allotment, user training, deliverable My key roles were - # Understanding the Business process requirements and translating them into functional specifications.# Creation of business process diagram.# Liaison with development team to accomplish the development within timeline.# Proposing a Solution Architecture as per Business Requirement# Solution review and coordination with stakeholders.# Leading team to build proposed solutions, testing and deliveries. # Perform User Acceptance Testing (UAT) Show less

  • Business Analyst

    May 2013 - May 2016

  • Business Development Executive

    May 2010 - May 2013
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  Serosoft: A leading educational software company

  May 2016 - Oct 2018

  Business Analyst

  * Lead ceremonies: Daily scrum, sprint planning, backlog grooming (product backlog refinement), sprint review, sprint retrospective. * Core experience and competency in Business Analysis, Client Engagement, Requirement Analysis, Business Strategy, Estimation, Requirements Management, Pre-Sales, Business Process Re-engineering, Change Management.* Create and maintain project documentation including scope documents, business, functional and non-functional requirements, test artifacts, and implementation guides, requirements traceability matrix (RTM)* Identify process inefficiencies through gap analysis between end user’s business requirement and product features with a constant eye on satisfying the business rules.* Working in education Domain - Good knowledge of education processes across the industry; interacted with different universities, colleges etc for their requirements* Proficiently using the UML in modelling - in particular creating Use Case, SRS/BRD/FRD and Activity diagrams / flow diagrams* Product R&D and proposed enhancement (Odoo 9.0 & KOHA)* Product implementation, live trainings and demo interaction with clients* Involved in Data migration process Show less

• 

  InfoBeans

  Oct 2018 - Aug 2019

  Business Analyst

  * Lead interviews and brainstorming sessions to gather business requirements, discuss possible solutions. * Lead ceremonies: Daily scrum, sprint planning, backlog grooming (product backlog refinement), sprint review, sprint retrospective.* User story writing with clear scope and acceptance criteria. * Work closely with the Product owner and the team to continuously refine the product backlog and maintain continuous delivery of features. * Protect scrum team from outside distractions, impediments, team conflicts and maintain focus on the product backlog project timeline. Show less

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  FIS

  Aug 2019 - May 2022

  * Defined a framework for quality management, audits & compliance for incident, change, problem management. * Providing executive reports, which includes transaction volumes, trends & forecasts.* Data analysis through excel to analyze business problems and provide meaningful reports to drive business performance* Providing detailed reports with valuable insights by platform and capturing business trends and providing forecast charts for weekly executive meetings.* Capturing the transaction data from various sources and constantly checking as well as questioning the validity of data.* Worked closely with infrastructure team for the cost reduction of AWS/Azure services.* Worked with Service delivery team for process improvement to expedite delivery.* Ensures that appropriate levels of monitoring of capacity and system performance are executed. Show less

  • Product Owner

    Aug 2021 - May 2022

  • Senior Business System Analyst

    Aug 2019 - Aug 2021
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  EY

  Jun 2022 - now

  Manager - Technology Consulting