Liliana Turca

Experience

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  Genpact

  Mar 2016 - Nov 2016

  Collections Senior Process Associate

  - Managed overdue payments, actively contacting customers and collaborating with banks to resolve payment discrepancies promptly and efficiently.- Conducted reconciliations of accounts, ensuring accuracy and identifying any discrepancies for resolution.- Maintained meticulous records of customer details and account information, ensuring data integrity and timely updates.- Documented all customer interactions and resolutions in the system, providing a comprehensive history for reference and analysis.- Generated various reports and conducted analyses using SAP system, providing insights and recommendations to support decision-making processes and improve financial performance. Show less

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  Leroy Merlin

  Nov 2016 - Aug 2024

  Product Marketing Specialist

  - Collaborated closely with product manager to develop product assortment and marketing strategy, both online and offline, to achieve company objectives.- Worked in tandem with the marketing, supply chain, pricing, and merchandising teams to ensure alignment of strategies and execution.- Maintained strong relationships with retail outlets and suppliers, facilitating smooth operations and resolving issues promptly.- Led product optimization and development efforts, including price trend analysis, adjustment strategies, and introduction of new products.- Prepared and analyzed specific activity reports, providing valuable insights to inform decision-making processes.- Documented product information and ensured its accurate publication on the company website.- Updated product characteristics and expanded product families on the website in line with market trends to enhance product and service promotion. Show less

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  Siemens Energy

  Aug 2024 - now

  Intrastat Specialist