Binyameen Din

Experience

• 

  T-Mobile

  Dec 2010 - May 2012

  Collections Advisor

  Inbound collections agent, dealing with customers in arrears with their mobile phone bill and general customer service

• 

  UKAR formerly Bradford and Bingley Building Society

  Jun 2012 - Apr 2015

  Mortgage Collections Advisor

  Collections Agent dealing with Mortgages, inbound and outbound calling

• 

  Lloyds Banking Group

  Apr 2015 - Jun 2018

  Complaints Handler

  Contractor through Hunstswood. Packaged Bank Account complaint handler.

• 

  Vanquis Bank

  Sept 2018 - Mar 2019

  Customer Service Representative

  Dealing with Credit Card queries

• 

  Lloyds Banking Group

  Apr 2019 - Apr 2020

  Complaints Handler

  Contractor through RFS and Huntswood as a PPI Complaints Handler

• 

  Barclays

  Jun 2020 - Jun 2021

  Financial Assistant

  Working within the Barclays Financial Assistance team. Helping customers come to solutions in relation to their Loan arrears and Current Account Overdraft excess.

• 

  Barclays

  Aug 2021 - Apr 2022

  Money Mule Investigator

  Investigating Barclays accounts when a report of fraud or scam had been raised against them.

• 

  Santander UK

  Apr 2022 - Sept 2023

  CDD Analyst - Business Banking - Financial Crime
• 

  Santander

  Sept 2023 - now

  Fraud Quality Assurance - Outcome Tester