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Orlando Campo

Orlando Campo

Professional Bike Trial Cyclist

Followers of Orlando Campo972 followers
location of Orlando CampoZürich Metropolitan Area

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  • Timeline

  • About me

    Product & Service Design Manager

  • Education

    • Colegio Franciscano Fray Damián González

      1988 - 1999
      High School Diploma Mathematics Icfes Score 302/400

    • Lucerne University of Applied Sciences and Arts

      2022 - 2022
      Executive MAS Digital Marketing & Communication Management 5.75/6.0

      * Best Master Thesis and best final Exam score of the graduating year. * Master thesis: Developed actionable recommendations to improve the customer journey and the digital services offer for SME's of the Swiss Mobiliar Insurance AG.Main Courses: Digital Transformation, Design Thinking, Service Design, Customer Experience, Customer Journey Mapping, Personas, Big Data, Nudging & Gamification, Chatbots & Ai, IoT, Block-chain, Agility – Change & Organisations

    • ZHdK Zürcher Hochschule der Künste

      2010 - 2011
      Master of Arts - MA Product Design & Innovation

      * Applied Design Thinking to design a customer-centric textile, with the potential to reduce 52M CHF on accident costs (SUVA, 2010) of female recreational horse-riders by lowering the acceptance barriers of wearing protective equipment.* Main Courses: Human-Centred Design, Design Thinking & User Research.

    • Lucerne University of Applied Sciences and Arts

      2015 - 2015
      CAS Product Management and Marketing

    • Lucerne University of Applied Sciences and Arts

      2019 - 2020
      CAS E-Commerce Management

      * Former: Online Shop and Sales Management.

    • Universidad del Valle

      2000 - 2006
      Bachelor's degree Industrial Design Thesis: 4.3/5.0

      * 2003 – 2006 | Best Design student & consecutive scholarships winner, Colombia.* 2003 | 6th Design Olympics participation, best Design students of the Country, Colombia.

    • Lucerne University of Applied Sciences and Arts

      2021 - 2021
      CAS Digital Customer Experience

      * Relevant Project. Development of gamification strategies to improve the digital customer experience of private customers for the Swiss Mobiliar Insurance AG.

  • Experience

    • Selbstständig

      Jan 1999 - Jan 2007
      Professional Bike Trial Cyclist

    • Yenko Bike Trail Show

      May 2006 - Oct 2007
      Co-Founder, General Manager

      * Developed the business from scratch negotiating contracts with clients for weekend long sport exhibitions equivalent to a monthly engineer salary at the time.

    • Zürcher Hochschule der Künste

      Sept 2011 - Apr 2012
      Entrepreneur Fellowship

      * Pitched a textile developed as my Master Thesis (ZHDK) for production to industrial partners, gaining industry recognition of the innovative potential of the product.

    • Gerresheimer

      May 2012 - Nov 2012
      Industrial Designer

      * Start-Up | Sensile Medical AG – Acquired by Gerresheimer.* Set the design direction for the first user-friendly drug-infusion-pump for Parkinson’s patients of the company on the market; Client: EVER Pharma.* Designed medical devices for neurological disorders, diabetes, and nutrition for large pharmaceutical clients during early business development stages.

    • ZHdK Zürcher Hochschule der Künste

      Mar 2013 - Oct 2013
      Consultant | Design Thinking & Usability

      * Wrote a Design Thinking manual to facilitate the collaboration btw. stakeholders while implementing user-centric innovation projects in developing countries. * Coached remotely a team of two engineers on how to conduct usability tests during an innovation project in Bolivia.

    • Hilti Group

      Jul 2013 - Feb 2015
      Product Designer

      * 07.2013 – 09.2013 & 08.2014 – 02.2015* Designed concepts for next generation detection systems improving usability (Hardware) and UI-Design (Software) while reducing overall product size.* Designed detail-solutions for fastening tools & rotary hammers.

    • Ryffel Running AG

      Mar 2014 - Sept 2015
      Sporting Goods Sales Representative

      * 03.2014 – 09.2014 & 03.2015 – 09.2015

    • Mammut Sports Group AG

      May 2016 - Jan 2022

      Transformed owned product groups into customer-centric global businesses: Sleeping Bags and Accessories. Supported the Backpacks transformation.* Set vision, lead the execution of the strategy and the product development, supported global go-to-market: Achieved increase in net profit and higher efficiency per SKU; Lead interdisciplinary product development teams (design, manufacturing, sales & marketing), across countries in an agile set-up. * Initiated multiple projects to improve digital marketing communication increasing product exposure on e-commerce and company social media channels.* Convincingly presented new offerings at the international sales meeting resulting in the product-introduction in new countries. Show less

      • Senior Product Manager | Equipment

        Jan 2021 - Jan 2022

      • Lean Project Manager

        Jan 2020 - Jan 2022

      • Product Manager | Equipment

        Jan 2019 - Dec 2020

      • Junior Product Manager | Equipment

        May 2016 - Dec 2018

    • BKW Power Grid

      Sept 2023 - now
      Product & Service Design Manager

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Orlando Campo
      ISPO Award winner ISPO Munich 2020 2020 https://lnkd.in/ecaGc4V
    • Awarded to Orlando Campo
      Best design student Universidad del Valle, Colombia 2006 2003 to 2006 | Consecutive scholarship winner
    • Awarded to Orlando Campo
      Recognition, one of the best Extreme Sportsman (Elite) in the country Alcaldia de Manizales, Colombia 2006
    • Awarded to Orlando Campo
      National Champion Biketrial Experts Clasico de ejecutivos - El Colombiano 2004 From 2001 to 2004 – w/o 2002
    • Awarded to Orlando Campo
      Recognition, One of best design students in the country Universidad del Valle, Colombia 2004 Participation in 6th Design Olympics