Oliver S.

Experience

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  McDonald's

  Apr 2017 - Jun 2018

  Crew Member
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  Corporate Games

  May 2017 - Mar 2020

  Casual Event Staff

  As an event staff member, I have played a significant role in ensuring the planning and delivery in relation to the customer and consumer experience. During this role, I have had to integrate myself into a variety of teams of individuals, with whom I had no pre-existing relationship, to deliver on event objectives. From this experience, I have gained practical knowledge in stakeholder management centred around the achievement of event aims and the provision of excellent customer service.Key responsibilities:- Liaising and leading local volunteer teams in the delivery of sporting events in a safe, effective, and professional way- Responding to and resolving enquires from consumers and partners to ensure a positive event experience- Delivery of event logistics services to support the construction, maintenance, and breakdown of event infrastructure Show less

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  S A Atkin

  Aug 2017 - Mar 2020

  Event Staff

  Through working in this position, I have specialised in delivering multiple services at minor and major events. Through this, I have developed the ability to work with partners and coordinate a team in line with complex plans and specific deadlines while meeting regulatory and legal standards. I have gained significant experience in working at a variety of events including fairs, festivals, arena music concerts, stadia, road races, and cycling competitions. From this, I also developed my ability to integrate myself within a diverse range of teams at each event. Show less

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  Stadium TM

  Sept 2018 - Dec 2018

  Steward
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  Team Derby

  Nov 2018 - Feb 2019

  Assistant Event Manager

  During this role, I was responsible for the planning and delivery of the FA People's Cup at the University of Derby. This role required me to liaise with multiple key stakeholders of the event, including the responsible manager at Team Derby, as well as the Union of Students to publish marketing material.Key responsibilities:- Planning of event logistical operations- Production of health and safety plans, including a risk assessment- Designing and delivering a marketing strategy using university social channels Show less

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  Derby County Football Club

  Feb 2019 - Feb 2019

  Marketing and Events Assistant

  During this experience, I was tasked with researching the social media channels of other Championship clubs to identify the strengths and weaknesses of Derby County Football Club, as well as recommend methods of improving social reach and engagement. I was also tasked with implementing some of these practices through managing Derby County's social media accounts. Through this experience, I developed my knowledge of social media marketing, and how organisations adapt their use of social media to engage with a variety of communities and attract them to engage with their brand. Show less

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  Derby County Football Club

  Apr 2019 - Apr 2019

  Stadium Safety Team Assistant

  During this internship, I attended Safety Advisory Group meetings and assisted the Stadium Safety Team in carrying out safety checks. From this experience, i furthered my knowledge of the rules and regulations surrounding health and safety at sports grounds (Green Guide).

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  NottsFood

  May 2019 - Dec 2019

  Co-founder and Director

  To substitute my income while studying at university, I started my own company, NottsFood, which delivered services focused on planning and managing social media projects to promote hospitality businesses in Nottingham. Through this experience, I developed my knowledge of project governance, planning, and implementation in line with negotiated aims and objectives.Key achievements:- Launched a membership-based rewards scheme and gained 1,500 members in the first 10 daysKey responsibilities:- Liaising with customers and external parties to determine project targets and metrics- Negotiating contracts to match the needs of the customer with the capacity of NottsFood as a team- Managing client relationships through the use of dashboards and forecasting- Coordinating provision of services to clients and publishing of content through social media channels Show less

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  Derby County Football Club

  Nov 2019 - Nov 2019

  Partnerships Assistant

  During this experience, I was tasked with creating a strategic case for the partnerships team centred around how Derby County Football Club could improve sponsorship relations. I then presented this strategic case to the responsible partnerships manager. Through this experience, I developed my ability to analyse a business's strategic position and develop actionable recommendations in the form of a strategic case.

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  Derby County Community Trust

  Feb 2020 - Apr 2020

  Event Assistant

  In conjunction with my degree, I worked with Derby County Community Trust to produce the operations and event delivery plan for the 3k Fun Run sub-event within the Derby 10k. This involved writing the event feasibility statement for the event as part of the strategic case for the Community Trust manager, including resource and financial requirements, benefits and limitations, interdependencies, and project considerations. As part of this project, I was responsible for writing the event delivery plan, creating risk assessments and developing contingency plans. Through this experience, I gained experience in project governance and planning of event delivery. Show less

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  Children First Derby Hackathon

  Sept 2020 - May 2021

  Event Project Lead

  As a project lead, I was responsible for overseeing and delivering the Hackathon event. This event was situated on groups of students from various industries being split into groups and set the task of designing a community development project that would utilise sport to have a beneficial impact in Derby. Projects were judged by three industry experts who graded ideas based on feasibility, impact, and creativity. From this event, two of the generated projects were taken forward by the partnered funding body and are currently going through the funding process. To manage this project, I utilised spreadsheets to monitor and review the performance of marketing and finance strategies and to periodically adapt and alter strategies to ensure we would be on track to meet our targets. Microsoft Planner was also used to visualise strategy implementation, providing evidence of the inputs into strategy implementation, facilitating strategy review and adaptation. From this experience, I developed my knowledge of managing processes across the event lifecycle, and have developed my skills in planning and implementing project strategies. I also developed my ability to produce an event plan that incorporated response plans to complex operational situations. These plans became crucial when COVID-19 restrictions were imposed 4 weeks before the event. Subsequently, contingency plans were implemented and the event was shifted from an in-person delivery format to an online delivery format.Key responsibilities: - Implementation of project governance processes- Review and adaptation of strategic approaches- Production and maintenance of risk assessments and contingency plansKey achievements:- Two of the generated projects have been put forward for funding by a local partner- 7,021 reached through social media campaign with a 6.6% engagement rate Show less

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  St John Ambulance

  Aug 2021 - now

  Overall, my responsibility as Business Support Manager is to facilitate and provide support to the functions within Health & Volunteering Operations, including managing delivery of administrative tasks through an admin team, delivery of team coordination activities, and oversight of process improvement activities. In addition to managing these activities, I also directly support functional managers in delivering tasks against our organisational and directorate risk assessments and business plans. This includes chairing governance boards for maintaining policy paperwork, chairing editorial boards to support internal communication. I also manage multiple projects linked to the delivery of the directorates strategic objectives, whether that be promotional campaigns, process improvement, or governance related activities. A key part of my role is to have situational awareness of activities going on across St John Ambulance so that I can ensure provide the Director of Health & Volunteering Operations and the functional Head of Department with information and data to support decision making. I also act as a subject matter expert / representative of Health & Volunteering Operations during consultations and reviews. A recent example of this is the Language and Interpretation Review group. Show less As a Development Lead, my overall responsibility was to drive development and improvement of volunteer services, opportunities and support, with the aim of ensuring our people could have a positive volunteering experience while contributing to the organisaton's charitable objectives. Within this role, I was responsible for ensuring my portfolio of projects were delivered on time, in budget and against the agreed scope. Due to the nature of this role being in a development function which supports a wide variety of networks, it was important that I developed and managed relationships with stakeholders across the organisation, at varying levels of the hierarchy and in both volunteer and employee roles. Show less As a Development Officer, I supported the development, promotion and implementation of programmes, initiatives and resources for volunteers and young people within St John Ambulance, as well as support and coordinate activities as part of larger projects and programmes. As part of this role, I coordinated people to work on and contribute to various pieces of work and activities that form larger projects involving multiple stakeholders. This required me to liaise with other teams, functions and people across the organisation. Show less

  • Volunteering Services Manager

    Feb 2024 - now

  • Business Support Manager (Fleet)

    Dec 2023 - Aug 2024

  • Business Support Manager (Health & Volunteering Operations)

    Mar 2023 - Dec 2023

  • Development Lead

    Aug 2022 - Mar 2023

  • Development Officer

    Aug 2021 - Jul 2022