Justin Haas

Justin Haas

Computer Support Technician

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location of Justin HaasFox River Grove, Illinois, United States

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  • Timeline

  • About me

    Greasing the wheels of technology to make it go nicey nice.

  • Education

    • Community College of the Air Force

      1996 - 2002
    • University of Phoenix

      2003 - 2006
  • Experience

    • 182ND AIRLIFT WING - AIR NATIONAL GUARD

      May 1996 - Oct 2002
      Computer Support Technician

      • Directly supported base network operations. • Created solutions for PC hardware and software problems. • Streamlined new equipment upgrades for PCs.

    • DBS Communications

      Oct 1997 - Jan 2000
      Senior Systems Administrator

      • Administered a Microsoft Access database with a SQL Server backend. • Developed tools using VBA leading to a 15 labor hour reduction per week. • Administered a Windows NT 4.0 domain including account administration. • Implemented a server backup procedure using Backup Exec, now VERITAS. • Direct support for computer-related hardware and software problems.

    • Motorola Solutions

      Jun 2000 - Dec 2012

      As a CSAM (Comprehensive Software Asset Management) License Server Administrator, created and maintained a network of over 20+ servers spanning 10 locations over 8 countries. Administered 100+ license daemons totaling over 50 unique applications serving 10,000+ users worldwide.• Achieved $50k cost savings by implementing an architectural change in serving out the MathWorks license. • $25 million annual average license cost savings by employing and supporting strategic license usage reporting technologies such as FLEXnet Manager and custom in-house developed programs. • Developed an efficient and automated method for deploying user access control lists (option files) by incorporating technologies such as Oracle, SQL, shell scripting and Perl achieving a 90% reduction in administration time. • Drove multiple license server reductions and migrations leading to cost savings of over $1 million annually. • Increased license availability time from 90% to 99% by implementing monitoring and auto recovery procedures. • 90% problem ticket reduction through strategically identifying common issues and creating self-help mechanisms for users. Show less Administered the computing environment for over 1200 engineers which included domain administration, internal web development, and engineering application support. Led many support innovations via scripted solutions therein automating problem resolutions and reducing administrator resource time. • $250k+ annual ongoing cost savings by developing a Strategic Windows Service Update method that reduced system setup time from 60 minutes down to 2, which was implemented and deployed worldwide for radio system updates. • Reduced PC build time by 30 minutes through automated scripts • Key player in creating a Windows XP migration strategy which lead to the ability to perform 500% more user system migrations - 85 swaps in five hours with a team of five people. Show less

      • CSAM Global License Server Administrator

        Jun 2005 - Dec 2012
      • Engineering IT Support Specialist

        Jun 2000 - Jun 2005
    • Motorola Solutions

      May 2014 - Nov 2015
      Automation and Network Monitoring Engineer

      As an automation engineer I strive to identify and convert manual tasks into automated solutions. Automation is where my passion to create meets my drive for efficiency, delivering sustained results over time in reducing resource hours required for tasks, yielding simpler processes that save money.• Achieved a 1600% reduction in process time for updating an internal system with customer sites through automating a solution. Process time was reduced from 4 hours to 15 minutes, achieving an initial $15k cost savings gradually increasing over time.• Overhauled and simplified the system build process that was taking 20 hours to complete, cropping off 16 hours to a total of 4 hours.• Developed custom monitoring scripts implemented with SolarWinds increasing the ability to monitor systems, rendering an increased proactive capability for notification, response and resolution.• Implemented simple system aliases and functions shared out amongst team members for common tasks increasing the simplicity of system administration.Roles:• Netcool System Administrator• SolarWinds SME• HP Server Automation SME Show less

    • Zebra Technologies

      Nov 2015 - Oct 2016
      Senior Systems Administrator and Automation Specialist

      • Orchestrated multisite full system snapshot migrations by formulating and incorporating multiple manually run programs, processes and shell scripts into an automated wrapper process yielding a 40% time-saving run.• Overhauled a Nagios network controller Perl polling script by integrating SNMP v3 polling from v2cResponsibilities:• Identifying and converting manual tasks into automated processes• Administration of the Linux environment• Administration of the VMware Vcloud environment• Nagios system implementation, develop and monitoringSkills UsedLinux, Linux RHEL Satellite, Perl, Shell Scripting, Windows Administration, VMware, Nagios, Pandora FMS Show less

    • Extreme Networks

      Oct 2016 - Feb 2018
      Lead Data Center Operations Analyst

      • Diagnosed a daily data extraction script that was causing errors in reports 70% of the time and reconciled those issues through updated code which lessened the failure rate to less than 1%.• Reduced reporting process errors by 60% by developing scripts to automatically identify and resolve problems when the scheduled process runs alleviating 2 - 4 hours of manual intervention per week.• Coordinated and implemented the process for monitoring WiFi networks at SuperBowl LIResponsibilities:• Systems Administrator for 100+ Linux and Windows servers in VMware vCloud• Scripting and Automated solutions to manual tasks• Pandora FMS Monitoring Subject Matter Expert• Red Hat Satellite Administration• Nagios Subject Matter Expert• Reporting process generation, troubleshooting, and maintenance• Network firewall flow testing using nmap, tcpdump, etc. Show less

    • Abbott

      Apr 2018 - Sept 2019
      Automation Engineer

      • Developed a custom PowerShell script automating the power off and on schedule for virtual machines in the Azure cloud-based on a scheduled time that led to cost savings based on fewer time resources being consumed.• Created a PowerShell script in BladeLogic Server Automation which was a part of a process enabling server owners to schedule and execute system patches from a web interface.Responsibilities:• RightScale SME for the automated server build process.• RightScale CAT development• Automation script developer for converting manual tasks into automated processes.Skills Used:Linux Administration, Windows Administration, VMware Administration, VMware PowerCLI, PowerShell, bash shell scripting, RightScale Cloud Workflow Language (Ruby), gitApplications Used:BladeLogic Server Automation (BSA), Atrium Orchestrator, VMware vCenter, RightScale, git Show less

  • Licenses & Certifications