Mohamed Magdy El-Sayed

Experience

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  Etisalat Misr

  Nov 2009 - Mar 2014

  Achievements: Oversaw operations for Ericsson and ZTE 2G/3G RAN nodes, focusing on capacity planning, network expansion, system integration, and LAC engineering, ensuring optimal performance through acceptance testing.Led IP migration projects, introducing advanced features for RAN optimization and enhancing network reliability and efficiency Achievements:Conducted detailed neighbor audits, optimizing low-performing cells to improve overall service quality.Tested innovative features and incorporated customer feedback to strengthen signal quality and extend network reach. Established standardized connectivity frameworks for multi-vendor environments, including Ericsson, Huawei, and ZTE, enhancing interconnectivity within 2G/3G networks. Achievements:Prepared Bills of Quantities (BoQs), conducted equipment testing and contributed to strategic planning for network upgrades. Performed comprehensive traffic analysis and capacity planning, generating monthly reports for Ericsson 2G expansions based on network congestion data. Achievements:Led field assessments, designed RF plans, activated sites, and conducted drive tests in Upper Egypt and the Sinai, ensuring network efficiency.Conducted network audits to enhance coverage, optimize site functionality, and evaluate key performance indicators (KPIs) for Huawei 2G/3G clusters, ensuring high-quality network performance.

  • Radio Access Network Planning Engineer

    Jun 2012 - Mar 2014

  • Radio Optimization Engineer

    Feb 2012 - May 2012

  • Site Solutions and Design Engineer

    Jun 2011 - Jan 2012

  • Radio Capacity Planning Engineer

    Jun 2010 - May 2011

  • Radio Planning Engineer

    Nov 2009 - May 2010
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  _VOIS

  Apr 2014 - Dec 2015

  Radio Solution Architect and Team Leader

  Achievements :Led a team, managing development, guidance, demand planning, coaching, and performance appraisal.Fostered a collaborative, high-performance work environment, ensuring team members remained motivated and aligned with project objectives.Provided a variety of radio-related services, including planning, optimization, capacity dimensioning, radio acceptance, radio tools development, and automation.Managed services across various technologies (GSM, UMTS, LTE) and multiple vendors (Ericsson, Nokia, Huawei, ZTE, Alcatel-Lucent).Delivered technical leadership and oversight for services and projects, ensuring alignment with customer requirements and project specifications.Crafted and presented technical proposals and timelines to meet customer needs and project objectives.Created and developed radio tools to improve team effectiveness and operational efficiency.Executed innovative solutions and automation strategies to optimize processes and enhance service delivery.Collaborated with diverse stakeholders, including internal teams and external vendors, to ensure smooth integration and execution of radio services.Oversaw relationships with 16 operators, ensuring service delivery aligned with their unique requirements and standards. Show less

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  Huawei

  Jan 2016 - Jan 2018

  Radio Networks Optimization Expert

  Achievements :Spearheaded and managed telecommunications projects, directing cross-functional teams to optimize network performance and service delivery for global telecom clients.Provided extensive technical expertise in radio network planning and optimization, ensuring high-quality service and performance across multiple network technologies.Created comprehensive technical proposals and project plans customized to meet customer needs, aligning with their strategic objectives and operational requirements.Supervised all aspects of technical and service management for radio network optimization, overseeing every phase of project execution from planning to commercial launch.Led optimization teams and managed performance for LTE, UMTS, and GSM networks, including activities such as parameter mapping, formula development, and performance tuning. Show less

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  Telecom Egypt

  Feb 2018 - now

  Achievements :Championed financial and strategic planning, ensuring alignment of business objectives with financial forecasting, budgeting, and performance analysis within the Domestic Wholesale Business Unit.Directed extensive digital transformation initiatives to enhance business operations and facilitate data-driven decision-making, improving efficiency and strategic alignment.Utilized business analytics and intelligence tools to monitor and assess business performance.Created and executed KPIs and performance metrics to manage and align performance with organizational objectives.Streamlined internal processes and financial audits to enhance billing accuracy and strengthen collection controls.Oversaw end-to-end project management, implementing process improvement and business efficiency initiatives.Oversaw and evaluated agreements to ensure compliance with performance standards and achieve desired outcomes.Implemented innovative strategies to drive significant growth and enhance operational efficiency. Utilized best practices to ensure the unit’s performance aligns with overall organizational objectives. Show less Achievements :Oversees the financial planning process, encompassing budgeting, forecasting, and performance analysis, to ensure alignment with organizational goals.Creates and executes strategic business plans to drive performance improvements and foster long-term growth within International and Wholesale business units.Drives the integration of digital technologies to enhance operational efficiency and optimize data management processes.Tracks and evaluates performance metrics to identify areas for enhancement, implementing solutions that increase operational efficiency.Works closely with sales and business development teams to develop and execute strategies, contributing to revenue generation exceeding 26 billion EGP.Enhances data analysis capabilities to strengthen decision-making processes and deliver actionable insights for business development initiatives.Collaborates with senior leadership and key stakeholders to align business plans with organizational objectives, ensuring clear communication of performance outcomes. Show less Achievements :Formulated comprehensive strategies to improve customer experiences for key consumer segments, effectively addressing both proactive and reactive needs.Employed data analysis techniques to identify trends, behaviors, and pain points, guiding strategic actions.Produced actionable insights and developed clear action plans derived from regular studies and trend analyses.Delivered technical support for special events, ensuring outstanding customer experiences through thorough analyses.Tracked customer demand to discover and capitalize on new revenue opportunities.Managed network performance through evaluations conducted by RF/TX/CAP teams and radio parameter audits, ensuring optimal functionality.Oversaw daily KPIs and geographical performance, addressing issues through comprehensive reports and benchmarking.Streamlined performance reporting for management and technical teams through automation, enhancing both efficiency and clarity.Directed internal benchmarking and drive test campaigns, creating effective test scenarios to improve performance through data analysis.Acted as the technical liaison for regulatory matters, overseeing testing, performance issues, and competitive analysis to capitalize on market advantages. Show less

  • Business Excellence Senior Manager | Domestic Wholesale Business Unit

    Oct 2019 - now

  • Business Planning & Performance Director | International & Wholesale Business Units

    Sept 2023 - May 2024

  • Technology Customer Experience Senior Manager

    Feb 2018 - Sept 2019
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  The American University in Cairo

  Sept 2019 - now

  Graduate Teaching Assistant | School of Science and Engineering | Computer Science Department

  Achievements:Assisted in preparing and grading assignments, quizzes, and exams, ensuring accurate and timely feedback for students.Supported student learning through office hours, online interactions, and in-class group discussions.Led review sessions, ensuring students understood course materials and were well-prepared for assessments.Contributed to course management by uploading materials to Blackboard and helping organize online course tools.Provided hands-on guidance to students in labs and studios, assisting with experimental and creative work.Proctored exams and quizzes under the supervision of course instructors, maintaining academic integrity.Developed assignment answer keys and supported grade calculation, ensuring accurate assessment reporting. Show less