ATHIRA VIJAYAN

Experience

• 

  Creopedia Business Intelligence Pvt.Ltd

  Sept 2017 - Feb 2019

  Software Engineer

  Collaborate with web design and development team to create a new website for a tech startup, and for live projects also by using PHP,HTML,CSS,JAVASCRIPT.Delegate objectives to team of coders to facilitate time frame and meet the common vision of the project.Assist design team with coding to create a user-friendly interface that is compatible across every major operating system.Manage user feedback and perform system checkups to ensure the functionality of the website.Oversee team of around 30 beginners coders and five interns for Python Programming.Infosys Python Associate Certification has been done on May 2020. Show less

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  Infosys

  Feb 2019 - Nov 2021

  Senior Operations Executive

  Respond to customers’ enquiries relating to information, product functionality and resolving billing queries as many as possible on the interaction.Logging and classifying the requests for assistance in the customer relationship management system.Manage the resolution process for customers relating to data and applications for a particular product/sTrack enquiry resolution progress and proactively inform customers with a status update or resolution if queries cannot be resolved on initial interactionRecognize and escalate recurring problems, inferior processes or outdated proceduresProactively contribute to the automation testing team Show less

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  Apoxeo Solutions Pvt Ltd

  Nov 2021 - now

  Web Technologist

  • Develop and implement procedures for ongoing Web sites.• Develop databases that supported Web applications and Web sites• Develop REST API's for mobile applications and websites• Responsible for supporting existing applications, developing new features for existing applications, and developing new web-based applications• Enable cookies in website through third party tool.• GRAFANA - This is an open source monitoring tool, it works based on the backend queries in order to trigger the alert when the transaction is failed• Additionally, I have 1 year of experience working with Node.js and React.js,allowing me to handle both backend and frontend development.• Experience in AWS Lambda + API Gateway for API Deployment Show less