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Filipe Silva

Filipe Silva

Waiter

Followers of Filipe Silva239 followers
location of Filipe SilvaLondon, England, United Kingdom

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  • Timeline

  • About me

    Andina Uk

  • Education

    • Escola Profissional e Desenvolvimento Rural de Vagos

      2007 - 2010
      Tecnico de Restauração

  • Experience

    • Restaurante D. Fernando

      Oct 2007 - May 2010
      Waiter

      Dom Fernando Costa Nova, PortugalVocational waiting training (weekends only; Restaurant service - mise en place responsible; bar service* Taking orders & serving guests* Cash handling & credit card paymentsEDUCATIONSept ‘07 - Jun ‘10 Escola Profissional de Agricultura desenvolvimento Rural de Vagos PortugalJun ‘10 Restaurant and Bar Service - Restaurant Management (Level IV)

    • Dom Pedro Garajau Hotel

      Jun 2008 - Aug 2008
      Waiter

      Vocational waiting trainingDUTIES* Restaurant service - breakfast & mise en place responsible; bar service

    • Concorde Resort & Spa Hotel

      Jun 2009 - Aug 2009
      Waiter/ Supply

      Responsible - Concorde Resort & SPA Antalya, TurkeyBeverage serving training & supply & delivery responsible to multiple locations.DUTIES* Serving cold & hot beverages; cocktails* Responsible for supply & timely delivery

    • Brokencote Hall Hotel

      Jun 2010 - Jan 2011
      Commis de Restaurant

      of a high volume restaurant (max.150 ) with various roles & responsibilitieswith high expertise of serving styles, professional table service with a key focus to guests with specialneeds (dietary requirements, allergies, mobility).DUTIES* Proving a warm welcome to customers & friendly, professional service* Receive food & beverages orders & timely service to the highest quality* Deep knowledge of menu and recommendations fitting guests preferences* Cash handling & credit card payments Show less

    • Cafe del art

      Feb 2011 - Jan 2012
      Barista

      Head barista in the oldest food market in Madrid with the high turnover of international customers.Specialising in Latte and Fudge Art.DUTIES* Making coffee; other hot beverages* Serving pastries* Staff management* Cash handling* Orders & stock take* Product placementFilipe Alexandre Dias da Silva* High quality customer service responsible

    • Alma Lusa

      Mar 2012 - Feb 2014
      Restaurant Proprietor/Manager

      Managing a medium-size Portuguese restaurant (max. 40) with high volume of returning clientele.Responsible for managing & leading the restaurant team with a close partnership with Head Chef &his team as well as responsible for all commercial activities & financial operations.Alma Lusa website: http://www.almalusa.es/DUTIES* Ensuring highest standard customer service (food & beverages)* Responsible for finances control (supplies and labour)* Overseeing client bookings & reservations* Ensuring Health & Safety standards and hygiene are maintained* Customer relationship responsible & resolving customer complaints* Responsible for recruiting, training & development of waiting staff* Organizing the weekly & monthly rotas for the staff* Responsible for purchases, supplier selection & price negotiation* Close monitoring of customer service with focus on customer loyalty* Liaising with Head Chef to discuss & develop menu* Creating weekly and seasonal events with overseas performers* In depth knowledge on the menu & wine selection* Friendly & professional food presentation Show less

    • Ceviche Limited

      Jan 2015 - now
      Supervisor de restaurante

  • Licenses & Certifications

    • Gestao hoteleria