Jackie Wong

Jackie Wong

IT Support

Followers of Jackie Wong135 followers
location of Jackie WongMarkham, Ontario, Canada

Connect with Jackie Wong to Send Message

Connect

Connect with Jackie Wong to Send Message

Connect
  • Timeline

  • About me

    Technology Analyst at Unionville Montessori School

  • Education

    • Seneca Polytechnic

      2013 - 2016
      Computer networking and technical support Information Technology
  • Experience

    • Woodbine Medical Center

      Jul 2012 - Aug 2012
      IT Support

      Troubleshooted Wireless Network Repair Corrupted DatabaseInventory count

    • Seneca College

      Sept 2014 - Dec 2014
      Lab Assistant

      Assisted student with Lab work Provide them with solutions to their problem Maintain Lab classroom

    • Unionville Montessori School

      Dec 2014 - Dec 2019
      IT Support Analyst

      Configure and manage Airwatch/ Workspace ONE onto student, and faculty devices Integrated Apple VPP for App Store applications; manage and deploy applications, maintained provisioning profiles Supporting Microsoft Exchange 2008-2016 Virtual infrastructure implementation using VMware ESXi 4.1 /5.0 /5.5, VSphereAudio and Video setup for presentationInstall and configure Hikivision IP Cameras

    • TruInc.

      Dec 2014 - May 2016
      Technology Analyst

      QA Mobile Application

    • Housing Services Corporation

      Dec 2014 - Mar 2015
      Technology Analyst

      Updated and Repair Missing Database Record on SalesForce Setup A/V for Meeting Re-imaged WorkstationProcurement for IT Equipment

    • Goodwill Industries of Toronto, Eastern, Central and Northern Ontario

      May 2015 - Dec 2015
      System Administrator

      Upgrade Sage 5.6 to ERP 2014 Integrate Fresh desk Ticketing System Implement onsite and off sight backup Administrate Shoretel VOIPDatabase administration (Microsoft SQL)

    • WSP in Canada

      Jun 2016 - Sept 2016
      Service Desk Technician

      Deployed MobileIron MDM onto staff Phones Support and created ticket via Service Now Imaged Computer WorkstationDeployed Software via SCCM

    • Government of Canada

      Jan 2020 - now
      System Administrator
  • Licenses & Certifications

    • Powershell Foundation Skills

      Microsoft
      Jan 2022
    • Certified Kubernetes Administrator

      The Linux Foundation
      Aug 2025