Jackie Wong

Experience

• 

  Woodbine Medical Center

  Jul 2012 - Aug 2012

  IT Support

  Troubleshooted Wireless Network Repair Corrupted DatabaseInventory count

• 

  Seneca College

  Sept 2014 - Dec 2014

  Lab Assistant

  Assisted student with Lab work Provide them with solutions to their problem Maintain Lab classroom

• 

  Unionville Montessori School

  Dec 2014 - Dec 2019

  IT Support Analyst

  Configure and manage Airwatch/ Workspace ONE onto student, and faculty devices Integrated Apple VPP for App Store applications; manage and deploy applications, maintained provisioning profiles Supporting Microsoft Exchange 2008-2016 Virtual infrastructure implementation using VMware ESXi 4.1 /5.0 /5.5, VSphereAudio and Video setup for presentationInstall and configure Hikivision IP Cameras

• 

  TruInc.

  Dec 2014 - May 2016

  Technology Analyst

  QA Mobile Application

• 

  Housing Services Corporation

  Dec 2014 - Mar 2015

  Technology Analyst

  Updated and Repair Missing Database Record on SalesForce Setup A/V for Meeting Re-imaged WorkstationProcurement for IT Equipment

• 

  Goodwill Industries of Toronto, Eastern, Central and Northern Ontario

  May 2015 - Dec 2015

  System Administrator

  Upgrade Sage 5.6 to ERP 2014 Integrate Fresh desk Ticketing System Implement onsite and off sight backup Administrate Shoretel VOIPDatabase administration (Microsoft SQL)

• 

  WSP in Canada

  Jun 2016 - Sept 2016

  Service Desk Technician

  Deployed MobileIron MDM onto staff Phones Support and created ticket via Service Now Imaged Computer WorkstationDeployed Software via SCCM

• 

  Government of Canada

  Jan 2020 - now

  System Administrator