Mohd Fairuz

Experience

• 

  Basis Bay Sdn. Bhd

  May 2004 - Mar 2011

  Unix Engineer

  - Troubleshoot and solve customer problem on hardware (IBM server, IBM printer and tape drive) - Replace hardware and advice customer - Perform preventive maintenance for customer - Prepare customer requirements and needs for disaster recovery testing - Perform for server and part testing - Provide technical support for storages (i.e Hitachi Data System, FastT500, SSA Subsystem, IBM DS range)

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  EDS (M) Sdn. Bhd

  Mar 2011 - Jun 2013

  System Engineer

  - To implement and deploy proposed backup and storage solutions (Netbackup, EMC and IBM) - To assist in implementation, testing and installation of Network and Security System. - To respond and manage customer support situation in mission-critical environments. - To participate in on-site troubleshooting when requested by the company. - To impart knowledge to other staff when consulted on technical issues. - To provide end-to-end storage and backup solutions support. - To undertake 24 x 7 standby duties for support or implementation tasks when required. - To acquire new technology skill sets as and when required by the Company. - Undertake other duties and responsibilities, which may be assigned by the Management from time to time. Show less

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  Procurri Malaysia Sdn. Bhd. (Formerly known as Verity Solutions Sdn. Bhd.)

  Jul 2013 - now

  System Engineer (UNIX Team Lead)

  - Allocating daily jobs and workloads. - Training new team members. - Acting as a resource for other staff members. - Managing team performance and progress. - Enforcing all company approved policies and procedures. - Constantly looking for ways to improve processes. - Monitoring the performance of junior staff. - Completing team-related paperwork. - Implementing new initiatives and making sure all staff understand them. - Taking action to correct and staff shortcomings. - Managing and monitoring staff attendance. - Giving prompt and accurate information on individual staff member performance. - Attending and participating in team meetings. - Ensuring a clean, safe and friendly working environment. - Reporting to senior managers. Show less

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  Total IT Global Sdn. Bhd.

  Jul 2018 - now

  Technical Support Engineer L3