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Gareth Williams

Gareth Williams

Customer Advisor

Followers of Gareth Williams281 followers
location of Gareth WilliamsDunfermline, Scotland, United Kingdom

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  • Timeline

  • About me

    --Service Desk Engineer at Converged Communication Solutions Ltd

  • Education

    • Crux Computer Training Institute

      2000 - 2001
      Diploma of Advanced Computer Science Computer Science

    • Pretoria Boys' High School

      1995 - 1999
      Matric

    • Central Primary

      1990 - 1994

  • Experience

    • Sky

      Dec 2002 - May 2013
      Customer Advisor

    • Weatherford

      Aug 2012 - Oct 2013

      • Client Support Analyst

        May 2013 - Oct 2013

      • Helpdesk Supervisor

        Aug 2012 - May 2013

    • Converged Communication Solutions Ltd

      Oct 2013 - now
      Service Desk Engineer

  • Licenses & Certifications

    • Learning Mac OS X Troubleshooting

      LinkedIn
      May 2020
      View certificate certificate

    • ITIL® Intermediate certificate in IT Service Transition

      BCS, The Chartered Institute for IT
      Feb 2016

    • ITIL® Foundation certificate in IT Service Management QA Ltd

      BCS, The Chartered Institute for IT
      Jul 2014