Anas Nairat

Experience

• 

  Ultimitats

  Jul 2014 - Aug 2014

  Internship

  Taining on ASP.NET , I built a CRM (Customer Relationship Management) website .Learning :Object Oriented in C#.Net environment, Visual Studio 2013ASP.Net, and ADO.NetHTML5, CSS3, Exception Handling, and Coding StandardsCode Testing and Debugging

• 

  Infinite Tiers Group, Inc.

  Oct 2015 - Oct 2015

  Trainee

  DB2 DBA

• 

  JAWWAL

  Oct 2015 - now

  • Bill run process, bill run simulations, payments, streamserve, rating, roaming, and discounts. • Performance monitoring and enhancement. • Automation of process and procedures. • Monitoring / archiving for data and log files under LINUX environment. • Health check and quality assurance for all BSCS (billing) nodes. • Daily /monthly operations work; and support business teams. • Expert in Roaming fields in the Telecom industry as technical billing (TAPOUT, TAPIN). • Technical contact with data clearing house (international organization for Roaming operations. • Support DWH team aspects. • Support Revenue Assurance in projects and billing monthly checks. • Responsible for the reports and analysis of data for the business team. • Using Jira to track Billing operations and business teams complaints and needs. Show less - Ericsson’s Charging system 18.1,feature’s use planning (Offers, advanced shared account (consumer and provider), Periodic Account Management and multi units dedicated accounts, Usage Accumulators, Usage Counters and Thresholds).- Business configurations (Rating and building tariff trees and SMA configurations for both AIR and SDP).- Data reporting.- Great knowledge of other channels and system’s communication and integration with Charging System [VS, CRS, EMM, IVR, USSD, IN gateway and EMA].- Discuss with business team the rapid evolution of business needs and requirements and how to meet them using the existing Charging System features.- Integrating 3rd party services using APIs.- Business Support, handling and solving customer complaints. Show less • Designing developing and implementing test plans, test strategies and test cases.• Web applications testing and diagnosing.• API’s (REST, SOAP) manual test execution.• Desktop applications testing and diagnosing.• Mobile (iOS, Android and tablets) applications verifications.• GUI (web) automation testing with Selenium IDE.• Implementing and executing manual testing.• User acceptance testing monitoring.• Load and performance testing using jMeter.• Security scan for Web applications and API’s using IBM Security AppScan.• Bug management and reporting.• Act as point of contact with business team.• Meeting with business team analysts to define requirements.• Requirement collection.• Working closely with the development team to ensure code quality.• Handling and solving customer complaints that we got from complaint unit through CRM Trouble ticketing system.• Following product issues with Integration Team such as problem of push services with providers.• Voucher qualification and acceptance committee member.• SIM acceptance committee member.• Achieve higher level of KPIs.• Business Process Management.• Incident Management.• Business Support.• Worked on 3G project.• Worked on TCRM (Telecommunication CRM ) project.• Worked on CBIO (Charging and Billing In One) project.Used Tools: Jira, Jmeter, SoapUI, Postman, SQL navigator , IBM AppScan dynamic & source, Eclipse, Toad Data Point, and Testlink. Show less

  • Senior Billing Specialist

    Jun 2022 - now

  • Ericsson Charging System - Engineer

    Mar 2019 - May 2022

  • Quality Assurance Engineer

    Oct 2015 - Feb 2019