Sophia Lesperance

Experience

• 

  The Steppingstone Foundation

  Jun 2012 - Aug 2012

  Teaching Assistant
• 

  TRIO, Upward Bound Program

  Jun 2015 - Aug 2016

  Counselor/Advisor
• 

  Amherst College

  Sept 2015 - May 2018

  Virtually advise low-income, prospective college applicants in college search, application, financial aid, and adjustment Give guidance on essay writing, CSS Profile/FAFSA as trained by the Amherst College Admissions Office Develop weekly lesson plans to help students improve their Haitian Creole skillsProvide oral and written feedback to prepare students for final oral examFive College Center for the Study of World Languages

  • Telementor

    Sept 2016 - May 2018

  • Haitian Creole Conversation Partner

    Sept 2015 - Dec 2017
• 

  Bottom Line

  Aug 2018 - Jul 2019

  College Advisor

  Provided individualized academic, financial, career, and life skills counseling to a caseload of 85 low-income, first-generation students at the University of Massachusetts Boston and Boston CollegeTracked and recorded quantitative and qualitative data of students’ progress through Salesforce softwareSupported career development programming, and program-specific projectsHandled sensitive tax information to guide students through financial aid applications Operated on a team of 7 to strategize the most effective ways to implement Bottom Line’s DEAL ( Degree, Employability, Affordability, Life skills) curriculum weekly Show less

• 

  Harvard University

  Feb 2019 - Oct 2019

  Research Assistant (Nock Lab)

  Performed qualitative data analysis in Excel of Army STARRS military suicide loss survivor responsesConducted literature searches and reviewed articles on suicide prevention clinical trialsDeliberated on a team of 5 strategizing best research practices

• 

  Boston University

  Oct 2019 - Jul 2021

  Department Coordinator (Counseling Psychology and Applied Human Development)

  Supported department chair in administrative, financial, and academic projectsServed as event coordinator for faculty, distributing honoraria to keynote guestsManaged department budget, tracking spending and allocation of discretionary fundsHired and supervised team of office assistants

• 

  Candid

  Aug 2022 - Dec 2022

  UX Researcher

  partnered with research lead and design team using agile and scrum project management methodologies (e.g. JIRA)conducted analysis and synthesis of qualitative data (e.g. Usertesting.com, Dovetail, FeedbackLoop)consolidating findings in research reportspresented key actionable insights from research to stakeholders

• 

  University of Houston

  Jan 2024 - now

  Program Manager (Office of First Year Programs)

  develop comprehensive program projects, activities, orientations, workshops, and eventsperform outreach to local professionals and organizations to build partnerships that will benefit studentsconnect students with career exploration, goal selection, and ongoing academic assistance resourcesstrategize with faculty, staff, and student support offices across campus to increase the accessibility of student resourcesmanage program expenditures and ensure adherence to budget