Kyle Rosen

Experience

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  Prudential Financial

  Jun 2017 - Feb 2019

  Managed day-to-day operations supporting Prudential through enterprise-wide technology change initiatives. - Consulted with business groups on a change management strategy for Microsoft 365 (MS365) tools and other technology changes. - Developed and maintained an internal SharePoint website and newsletter serving as the single source for internal technology information and updates. Grew viewer base by 30%.- Facilitated change-based awareness sessions and events for groups from 5-500. Measured change initiative impact through surveys and post-event interviews.- Supported the development and facilitation of a MS365 change coalition, consisting of representatives from across Prudential. Show less

  • Senior Associate IT Project Manager

    Jun 2018 - Feb 2019

  • Associate IT Project Manager - Global Technology

    Jun 2017 - May 2018
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  Prudential Financial

  Mar 2020 - Mar 2021

  Consulting Manager, Change Management - HR

  Enabled all businesses within Prudential to successfully navigate change as a member of the Change Center of Excellence.- Created and executed unique change management plans for technology changes within Prudential, including an Agile transformation. - Strategized and implemented enhancements to the Change CoE website resulting in a 25% increase in traffic in six months.- Crafted change management training for approximately 100 HR colleagues. Sessions rated “very helpful” by 80% of attendees. Show less

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  Edelman

  Mar 2021 - Feb 2022

  Account Supervisor, Employee Experience

  Strategic advisor to senior level stakeholders within the healthcare and financial services industries. Developed and executed thoughtful and energizing employee focused campaigns. - Supported clients through COVID response initiatives. Crafted communications, executed events, and measured overall employee sentiment. Developed materials used across Edelman`s client base. - Maintained a newsletter for over 4,000 healthcare industry employees, consistently reaching a 60% open rate.- Represented Edelman as an embedded Employee Experience professional. Responsible for managing a $395,000 annual budget for a large healthcare organization`s Corporate Affairs division. - Manager to two Employee Experience Associates. Responsible for work allocation, feedback, and career development. Show less

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  Microsoft

  Mar 2022 - Sept 2023

  Sr. Customer Success Manager

  Modern Work change manager for eleven of Microsoft`s largest insurance industry customer organizations. Drove initiatives focused on successful adoption of Employee Experience tools. - Partnered with senior leaders and technical decision makers to understand business goals and identify technology solutions.- Collaborated across business functions internally and externally managing projects, removing blockers, and staying up to date on Microsoft features. Utilized Agile Methodology while working with select teams. - Developed technology end user assets utilized across Microsoft`s entire financial services industry customer base. Created unique documents for each of my customers, tailored to their environment and adoption goals. Received positive feedback from 95% of surveyed internal recipients.- Engaged executive level leaders on Microsoft`s business value and demonstrated Microsoft technology to groups up to 200. Show less

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  Molina Healthcare

  Oct 2023 - now

  • Employee Communications and Change Management Director

    Jan 2024 - now

  • Employee Communications and Change Management Manager

    Oct 2023 - Jan 2024