Abigail Prodigalidad

Experience

• 

  Berklee College of Music

  Jan 2014 - Jul 2016

  Student Employee Supervisor

  Answering phone. Welcoming visitors to the office. Computer work (research, answering emails, organizing online files, etc.). Supervised fellow student employees.

• 

  Hilton Hotels & Resorts

  Aug 2014 - Feb 2017

  Phone Operator/ Guest Service Agent

  Answering phone calls utilizing PBX Operation. Filing reports. Directing guest over phone line to the correct department needed. Assisting guest with check-in and check-out process. Created and revised reservations.

• 

  Berklee College of Music

  Feb 2017 - Oct 2018

  • Events Liaison, Conference Services and Events

    Mar 2018 - Oct 2018

  • Office Coordinator

    Feb 2017 - Mar 2018
• 

  The Wing

  May 2019 - Mar 2020

  Event Logistics Coordinator
• 

  Homewood Suites by Hilton

  Jun 2021 - now

  • Day Manager

    Apr 2023 - now

  • Sales Coordinator

    Apr 2022 - Apr 2023

  • Front Desk Associate

    Jun 2021 - Apr 2022
• 

  CBRE Global Workplace Solutions (GWS)

  Jul 2022 - Jun 2023

  Workplace Experience Coordinator

  Contracted as a Hospitality Associate with Fidelity Investments in their Boston Corporate Headquarters office

• 

  Fidelity Investments

  May 2023 - now

  Associate Analyst, Hospitality