Dr.Nawwaf Al-Hmaidan

Experience

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  Alkahhal Ophthalmology Medical Centre

  Jan 2002 - Jan 2002

  Sales Representative

  Successfully secured two significant tender contracts with Security Forces Hospital, Dammam.

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  FACES Beauty and Perfume Company

  Jan 2004 - Jan 2004

  Sales Promotions Specialist

  - Successfully met and exceeded monthly sales targets for makeup and perfume sectors for two consecutive months as a Makeup Promoter for Yves Saint Laurent (YSL) Brand.- Established strong rapport with both customers and colleagues, contributing to improved overall branch sales performance.

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  Saudi ARAMCO Medical Services Organization

  Jan 2005 - Jan 2005

  Physical Therapy Intern

  Responsibilities:- Spearheaded the creation of multiple departmental awareness and educational materials, significantly enhancing knowledge dissemination within the organization.- Played an integral role in organizing symposiums as a participant with the Saudi Physical Therapy Association – Eastern Chapter, fostering professional development and collaboration within the field.- Co-founded www.saudipt.net, a groundbreaking initiative that has had a profound impact on raising public awareness about Physical Therapy, reaching a wide audience and promoting the importance of healthcare education. Show less

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  Ministry of National Guard Health Affairs (MNG-HA)

  Jan 2010 - Jan 2013

  Emergency Medicine Physician

  Responsibilites:- Cultivated extensive professional networks through rotations at regional hospitals including those under the Ministry of Health, Directorate of Health, and hospitals affiliated with Insurance Companies.- Gained diverse clinical experience across a spectrum of specialties including Critical Care, Surgery, Pediatrics, Obstetrics and Gynecology, Family Medicine, and Emergency Medical Services (EMS).- Actively contributed to departmental Joint Commission International Accreditation (JCIA) survey processes, demonstrating commitment to maintaining and improving healthcare standards. Show less

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  Prince Mohammed bin Abdulaziz Hospital

  Feb 2013 - Dec 2016

  Director of Patient Safety Department / Health Insurance Physician In charge

  Responsibilities:- Implemented patient safety walk rounds, resulting in improved risk identification and mitigation strategies, ultimately enhancing the overall safety of patient care.- Maintained a high response rate of 90% in addressing issues and complaints through the incident reporting system, leading to swift resolution of concerns and improved patient satisfaction.- Directed Sentinel Event investigations using Root Cause Analysis procedures, leading to actionable recommendations for preventing recurrence and improving patient safety outcomes.- Conducted annual Safety Culture Surveys, resulting in a significant positive increase in safety culture, fostering a safer environment for both patients and healthcare staff.- Played a pivotal role in various committees, contributing to accreditation scores of 70% and above, demonstrating commitment to maintaining high-quality standards in healthcare delivery.- Effectively managed the Health Insurance Process as the Health Insurance Physician, ensuring seamless coordination of healthcare services and timely processing of insurance claims. Show less

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  Private Affairs of the Custodian of the Two Holly Mosques - Royal Clinics

  Jan 2017 - Aug 2019

  Director of Quality and Performance Improvement Administration

  Responsibilities: - Led performance improvement initiatives aimed at enhanced quality, safety, and efficiency; established clear goals, monitored progress, and implemented evidence-based interventions.- Guided King’s medical team to operate at an international level, ensuring seamless adherence to global standards, regulations, and accreditation mandates. Proactively managed compliance matters. - Developed and continually refined all evacuation plans and drills for the King’s safety and well-being that strengthened the readiness of the team to swiftly respond to any emergency situations or evacuation scenarios.- Oversaw the setup, continuous monitoring, and maintenance of all ICUs, emergency, clinics, transportation, and recreational facilities; implemented stringent measures to uphold the highest standards of hygiene and infection control.- Regularly communicated results and achievements of quality initiatives to senior leaderships, staff members, and stakeholders that impacted patient outcomes, safety, and satisfaction. Noticeable Achievements: ~ Established the Quality Directorate and assembled a dedicated team across Royal Clinics while effectively creating a robust quality management structure from scratch that filled a crucial gap. ~ Established and obtained approval for bespoke safety standards specifically tailored to the unique healthcare needs of the King. Show less

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  Freelance

  Aug 2019 - Nov 2021

  Quality and Health Management Consultant

  ~ Led transformative quality and healthcare management consultations for Council of Cooperative Health Insurance in Riyadh; advised on regulatory compliance, quality management, and innovative healthcare solutions that achieved significant advancements in healthcare quality, patient safety, and regulatory adherence. ~ Offered consultation services for the implementation of the Unified Medical File initiative for the Council of Cooperative Health Insurance that facilitated improved medical data management processes.~ Led Primary Care Empowerment Project in collaboration with the Council of Cooperative Health Insurance to enhance primary healthcare services across Saudi Arabia by upskilling primary care providers and establishing community outreach initiatives.~ Provided consultation on technical aspects for the Public-Private Partnership (PPP) project between the Ministry of Health and Al-Madinah Hospital Consortium, in collaboration with Al-Mutlaq Company to enhance healthcare delivery.~ Implemented quality improvement initiative for COVID-19 vaccination services at the Ministry of Health, resulting in a reduction in wait times, an increase in patient satisfaction scores, and an improvement in vaccine administration accuracy. Show less

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  Health Gates Co.

  Nov 2021 - Feb 2023

  Responsibilities: - Providing clear direction and vision that steered the company towards sustainable growth and success in the healthcare industry. Established a culture of innovation within the organization by developing new services, technologies, and approaches that supported to address emerging healthcare needs.Noticeable Achievements: ~ Led the successful commissioning and launch of 5 state-of-the-art facilities encompassing primary care facilities, mental health and consultations; enhancing healthcare accessibility for over 48,000 individuals annually by directing seamless operations.~ Addressed community’s healthcare needs for mental health and substance abuse detoxification and rehabilitation by assembling a team of experts that provided a holistic care by developing specialized services tailored to the market needs.~ Delivered exceptional healthcare and service excellence by implementing strategic initiatives to leverage project management, resource allocation and problem-solving that resulted in a remarkable 20% annual increase in patient satisfaction rates.~ Crafted a transformative restructuring initiative across all facilities, resulting in an extraordinary 470% increase in annual revenue by implementing strategic cost optimization measures that slashed operating costs by 40% while elevating clinical outcomes and setting standards of patient care.~ Initiated the Board of Directors and masterfully negotiated shareholder agreements, sparkling an impressive 50% increase in company valuation. Executed operational optimizations that drove a substantial 30% improvement in efficiency.~ Enhanced the employee engagement and retention rates by 60% by cultivating a culture of innovation and collaboration while prioritizing strict adherence to regulatory standards and ensuring operational compliance.~ Actively contributed in Board member activities with insightful recommendations aimed at enhancing operational efficiency. Show less Responsibilities: - Streamlined operations and optimized processes across all areas of the business from facility management to patient care delivery that improved efficiency and reduced costs.- Collaborated with the CEO and executive team to develop and implement strategic plans that drove growth, innovation, and sustainability in alignment with the company’s goals and objectives.- Oversaw budgeting, financial forecasting and cost management to ensure the efficient allocation of resources. Established key performance indicators (KPIs) and metrics to track operational performance, analyze trends, and identify areas for improvement. Show less

  • Chief Executive Officer

    Jul 2022 - Feb 2023

  • Chief Operating Officer

    Nov 2021 - Jun 2022