Chelsea Johnson (Jasin)

Experience

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  Twin Cities Public Television

  Jun 2009 - May 2010

  Corporate Sponsorship Account Executive

  I generated underwriting sponsorship revenue for Twin Cities Public Television by partnering with established and new sponsors to develop on-air, print, and event campaigns, growing my business by 30% in the first year.

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  Paradysz

  May 2010 - Nov 2010

  Account Coordinator
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  Target

  Nov 2010 - Sept 2012

  Business Analyst- Merchandise Operations

  I provided relevant, user-friendly business information, promoted standardized forecasting, and ensured competence in the organization so the organization could analyze and understand its performance and make the right decision. In the Healthcare and Housewares divisions, the goal was to implement innovative merchandising strategies to save $130M on retail prices.-Forecasted weekly and seasonal sales trends as mark price recommendations, which yielded a positive ROI with a multi-million-dollar impact. -Implemented a training program to train 30 employees on forecasting standards, resulting in an adopted program across the department. -Honored with the 2011 Excellence Award for margin-driven strategies and the 2012 Senior Manager Excellence Award. Show less

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  CorePower Yoga

  Jun 2012 - Oct 2020

  Following a personal passion project of yoga teacher training, I joined CPY leadership team as a key player in more than doubling studio locations and revenue. By leading operations, overseeing 6,000 employees, and scaling the organization from 55 to 200 locations, I proudly evolved with a team who pioneered long-term growth strategies in the wellness industry.-Reporting directly to COO, lead operations, talent, and growth in 55 locations, representing $50 Million in revenue and 6K employees.-Expanded from 1 to 7 locations within the most complex market in the country, directing an innovative growth strategy to thrive in the New York market. -Transitioned classes and training to a virtual environment and standardized new policies to comply with federal health and safety laws during the COVID-19 pandemic. -Implemented new programs to increase engagement, including a scheduling optimization program, a student engagement cohort, and a yoga quality initiative. Show less In this role, I served as a direct point of contact between the studio support center and the studio operations teams. For a variety of partners, including Programming, Sales, Marketing, Human Resources, Finance, Design, and Development, I provided guidance, strategy, and process directions.-Provided thought partnership and support to grow the CorePower Yoga brand. -Managed the process alignment, communication, and execution of the studio cleaning team, representing 4,000 people.-Writer, Editor, and Content Developer for the weekly internal newsletter and leadership messaging. Show less

  • Director of Operations

    Apr 2017 - Oct 2020

  • Yoga Instructor

    Jun 2010 - Oct 2020

  • Manager of Communications and Operations

    Nov 2015 - Apr 2017

  • Area Operations Leader

    Apr 2014 - Nov 2015

  • Studio Manager

    Jun 2012 - Mar 2014
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  ClearChoice Dental Implant Centers

  Oct 2020 - Oct 2024

  In my role as Executive Leader and Business Partner, I oversee 27 and growing centers, representing $260M in P&L. I currently support the network's rapid growth and organizational change by building culture, innovating the Patient Experience, streamlining operations, guiding sales, and partnering with the best clinicians to restore lives through treatments for acute oral diseases. -Instilled vision and sustainable practices in growing mature and Denovo Centers, with a divisional output contributing to 50% of the top 10 collecting centers in the network.-Led Division through significant change management including the reimagining of go-to-market strategy, strategic pricing in action, evolution of Doctor compensation, opening of 3 new Centers, and more all while maintaining core team and growing controllable performance KPIs such as close rate and collections per Consult. -Guided taskforce to create a net neutral compensation plan for the first Senior Regional Business Director role and introduced 3-pronged bonuses for leadership.-Refocused sales strategies on promoting expanded services to both Patients and clinicians based on an Patient demand and market need. Show less I had the privilege of leading a values forward, innovative Patient experience team of 100 focused on being the platform of hope for our community suffering from acute oral disease. Based within our ClearChoice Management Services organization, we leveraged a mission-based culture, communications technology, empathetic sales and service strategies, analytical findings and process to serve our Patient experience from the moment they connect with our team. Humbly titled the Care Connection Team, we strive to remove obstacles so that our Doctors and Centers can transform lives.-Hired and developed a holistic leadership team, ensuring both sales performance and operational innovation to include Sales Performance, Sales Training & Development, and Operations and Innovation.-Transformed compensation landscape to compensate for performance and results that made the most impact to the Centers, requiring delicate and effective communication strategies, ongoing analytical analysis, and resulting in 30% improvement to conversion rate to schedule. -Launched Gong AI tool to better capture Patient trends, monitor quality, and improve the overall Patient Experience with a data-driven approach. Show less

  • Division President

    Apr 2023 - Oct 2024

  • Vice President of Patient Experience

    Oct 2021 - Apr 2023

  • Director of Operations- Patient Experience

    Oct 2020 - Sept 2021
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  Skin Pharm

  Oct 2024 - now

  Chief Operating Officer