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Angie G.

Angie G.

Customer Service Representative

Followers of Angie G.214 followers
location of Angie G.Warsaw, Mazowieckie, Poland

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  • Timeline

  • About me

    Senior Analyst - Account Management Services | Portfolio Operations Services

  • Education

    • Uniwersytet SWPS

      2018 - 2021
      Bachelor's degree International Business Management 5

    • Kozminski University

      2021 - 2023
      Master's degree Marketing/Marketing Management, General 5

      Activities and Societies: Kozminski University International Society. Member of Public relation team and Cultural team.

  • Experience

    • Customer Heroes/ Daftcode

      Jan 2018 - now
      Customer Service Representative

    • Teleperformance

      Feb 2022 - Jul 2022
      Spanish Translator

    • LG Electronics

      Jul 2022 - Sept 2022
      European Service Parts Sales Support

    • Global Commerce Media GmbH

      Aug 2022 - Nov 2022
      Content Marketing (SEO, SEM, Affiliate)

      Market study and researchConception and design of a websiteHow to manage the WordPress content management systemCreation of content optimized for Internet search enginesSEO On-page basics (KW Density, readability, etc.)Social Media.

    • JLL

      Sept 2022 - now

      Deliver critical support for strategic decision-making through custom real estate reports and in-depth analysisCreate and present executive-level presentations for JLL teams and external clientsEnsure data quality and accuracy across outputs, including multilingual lease abstraction verificationUtilize proficiency in lease administration systems such as Portfolio and CoStarFunction as a Subject Matter Expert, providing actionable insights and recommendationsFoster innovation, knowledge sharing, and best practice development within the teamSpearhead process improvement initiatives to enhance operational efficiencyAct as the primary liaison between corporate clients' real estate teams and internal stakeholdersOversee account governance and maintain high-quality service delivery Show less

      • Senior Analyst - Account Management Services | Portfolio Operations Services

        Feb 2025 - now

      • External Contractor

        Sept 2024 - now

      • Senior Analyst - Account Lead

        Sept 2024 - Feb 2025

      • Analyst - Account Lead

        Apr 2024 - Aug 2024

      • Analyst

        Dec 2023 - Mar 2024

      • Lease Administration Assistant

        Sept 2022 - Dec 2023

  • Licenses & Certifications