Maxim Oosterveld

Experience

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  Tree Physiotherapy

  Jan 2014 - Sept 2016

  Front Desk Staff

  Tree Physiotherapy was a Gym/ Physiotherapy Practice where members had a subscription, where they both got personal training and in house Physiotherapy.-Opened/ Closed the Gym- Responsible for cleanliness of the Gym- Instructed and helped gym members with their training schedule- Front desk work

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  Intermezzo

  Sept 2016 - May 2017

  Host/ waiter

  Responsible for taking food and beverage orders, including describing the menu to guests, and serving guests. Communicating with back and front of house was paramount to the job role.

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  InterContinental Amstel Amsterdam

  May 2017 - Sept 2017

  Front Office Trainee

  While working as a Front-Office intern at the InterContinental Amstel Amsterdam some of the key responsibilities involved with this role included:- Checking in/ out guests- Guiding guests to their room and making sure everything is to their satisfaction - Interacting with guests from different cultures- Attending Briefings with colleagues and managers- Communicating with: Conciërge, Housekeeping, reservations and other departments of the hotelCross trainings:- Housekeeping supervisor- Banqueting Department- Reservations Department- Finance Department Show less

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  Randstad

  May 2018 - Aug 2018

  Junior Account Specialist

  As a 'Junior Account Specialist' I undertook the focal HR roles of assessing and hiring individuals for the Food and Beverage, to work at the 'Libelle Zomerweek' and 'Nijmeegse 4-daagse, 2018'. One of my personal responsibilities included organizing and managing information meetings for flex-workers of the 'Nijmeegse 4-daagse, 2018' event.

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  Bilderberg

  Nov 2018 - May 2019

  While working as a Housekeeping Supervisor at the Bilderberg Garden Hotel in Amsterdam some of the key responsibilities involved with this role included:- Responsible for coordination of the working activities of fellow colleagues - Making sure that the guest rooms are properly prepared- Checking rooms for any malfunctions- Laundry and maintaining the stockroom for linnen - Dealing with complaints, questions and remarks of guests.- Attending Briefings with colleagues and managers- Communicating with: Front-Office, Duty Manager and other departments of the hotel Show less

  • Housekeeping Supervisor

    Jan 2019 - May 2019

  • Housekeeping Supervisor Trainee

    Nov 2018 - Dec 2018
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  Walt Disney World

  Jun 2019 - Aug 2019

  Full-Service Food & Beverage Seater

  - Greet guests and seat them at tables- Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation- Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guest concerns are addressed

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  Leonardo Hotels

  Dec 2020 - Dec 2021

  After my Internship finished, I continued to work in the F&B department while I finished my thesis for the Hotels restaurant Chef's During my traineeship I supported the F&B manager and was involved in the social media campaign for the restaurant: Chef's.This included;- Managing the team in daily service- Managing Banqueting operations- Responsible for ordering and controlling beverage/ Bar supplies- Adjusting SOP for Cocktails at the bar- Manager on Duty ( responsible for daily rounds in the hotels and point of contact for any incidents during shift)

  • Overall Food & Beverage

    Jul 2021 - Dec 2021

  • F&B Management Intern

    Dec 2020 - Jun 2021
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  Glion Institute of Higher Education

  Oct 2022 - Feb 2024

  • Class Representative

    Oct 2022 - Feb 2024

  • Events Executive Master's Committee

    Mar 2023 - Jul 2023

  • Public Relations Trustee Master's Committee

    Oct 2022 - Feb 2023
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  Mandarin Oriental

  Aug 2023 - now

  Cross exposure in- In room dining- MObar- PDT- Amber****- Amber**** Kitchen- SOMMMandarin Oriental Hong Kong cross experience- Mandarin Grill & Bar- In room dining- Clipper Lounge- Café Causette- The Aubrey Cross exposure in - Front Office- Conciërge - Housekeeping

  • Chef de Rang

    May 2025 - now

  • CEA (Cultural Exchange Ambassador) Rising Fan at Café Causette, Mandarin Oriental Hong Kong

    Feb 2025 - May 2025

  • Rising Fan (MIT) Food & Beverage, The Landmark Mandarin Oriental Hong Kong

    Aug 2024 - Feb 2025

  • Rising Fan (MIT) Rooms Divisions, The Landmark Mandarin Oriental Hong Kong

    Aug 2023 - Aug 2024