Maria A.

Maria A.

Office Executive

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location of Maria A.Philippines

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  • Timeline

  • About me

    Advisor II Technical Support / Customer Service / Recruitment Specialist

  • Education

    • MABA Computer College

      2002 - 2004
      Bachelor of Science In Computer Science
    • Systems Technology Institute

      1999 - 2002
      Associate in Computer Technology
  • Experience

    • Department Of Public Works And High Ways

      Jun 2004 - Mar 2009
      Office Executive

      • Prepare weekly and monthly accomplishment report of every project.• In charge for filling the reports to be submitted in Head office• Answer telephone calls• Assist Guests from head office and contractors• Prepare the staff attendance in the absence of in charge person

    • AGB NIELSEN MEDIA RESEARCH

      Apr 2008 - May 2010
      Human Resource Admin Operations

      • Substantiating applicants' skills by administering and scoring tests.• Schedules examinations by coordinating appointments.• Welcoming new employees to the organization by conducting orientation.• Providing payroll information by collecting time and attendance records.• Submits employee data reports by assembling, preparing, and analyzing data.• Maintains employee information by entering and updating employment and status-change data.• Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.• Maintains employee confidence and protects operations by keeping human resource information confidential.• Maintaining a quality service by following organization standards.• Contributing to team effort by accomplishing related results as needed. Show less

    • EyeQuest International Manpower Services Inc.

      Mar 2011 - Feb 2013
      Recruitment Specialist

      • Screening candidates and matching them to suitable job roles. Contacting candidates to arrange interviews via telephones and email.• Establishing contacts to help build the client database.• Negotiate salary and benefit issues with job candidates.o Respond to general consultancy enquiries.• Arranging telephonic and personal interviews.• General data admin and paperwork.• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.• Directs visitors by maintaining employee and department directories; giving instructions.• Maintains security by following procedures; monitoring logbook; issuing visitor badges.• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.• Maintains safe and clean reception area by complying with procedures, rules, and regulations.• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.• Contributes to team effort by accomplishing related results as needed. Show less

    • Krona International Service Systems Inc.

      Jun 2014 - Oct 2014
      Recruitment Officer

      • Screening candidates and matching them to suitable job roles.• Sourcing job applicants from the database and exploring employment opportunities.• Contacting candidates to arrange interviews via telephones and email.• Establishing contacts to help build the client database.• Negotiate salary and benefit issues with job candidates.• Respond to general consultancy enquiries.• Arranging telephonic and personal interviews.• General data admin and paperwork.• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.• Directs visitors by maintaining employee and department directories; giving instructions.• Maintains security by following procedures; monitoring logbook; issuing visitor badges.• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.• Maintains safe and clean reception area by complying with procedures, rules, and regulations.• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.• Contributes to team effort by accomplishing related results as needed. Show less

    • N Style International Beauty Lounge

      Nov 2014 - Jan 2016
      Front Desk Executive

      • Delivery of quality customer service to guests upon entering to leaving the SPA• Attend to guest’s needs• Facility – Managing the opening and closing on a daily basis• Coordinate and communicate with the SPA team to ensure smooth operation while delivering high standards customer service.• Answering the phone in professional manner, Make appointments/ call clients with appointment• Organized scheduling to fully utilized time and profitability while ensuring the client’s needs are prioritized.• Inspect the overall cleanliness of the store• Promote all retails and monthly promotions as well as in upgrading the services• In charge with invoicing/ cashiering, making the daily closing report• Store in charge in the absence of the manager• Send email to Report all equipment problems, customer complaints and maintenance issues, known safety hazards, or unsafe practices and procedures to in charge personnel. Show less

    • Valesco-SMS,Inc

      Jun 2016 - Feb 2017
      Recruitment Specialist

       Handles manpower requirements for new and existing clients worldwide. Responsible for sourcing, recruitment, and hiring of personnel for Valesco overseas projects.  The activities require the conduct of direct recruitment, salary negotiation, trade testing, and evaluation. Makes use of the internet, search engines, electronic bulletin boards, and websites as excellent sources of potential candidates. Prepares to shortlist of candidates to further screening and final interview by the client. Receives telephone calls and entertains inquiries. Assisting client with the interview.  Contributes to team effort by accomplishing related results as needed.Accounts:- Dansung E& C- Calamba- Dansung E& C- Uzbekistan- Younchang Engineering Co. Ltd - UAE- Younchang Engineering Co. Ltd - ALGERIA- Abantia Tempo- Qatar- Doosan Heavy Industries - Jeddah (KSA)- Doosan Heavy Industries - Dammam (KSA)- Doosan Heavy Industries - Oman Show less

    • Sutherland Legazpi

      Jan 2018 - Jun 2018
      Customer Service Specialist
    • Concentrix

      Jan 2019 - Apr 2019
      Customer Service Advisor

      Account Handled: United Airlines

    • Concentrix

      Sept 2019 - Feb 2020
      Advisor II Technical Support

      Account Handled: Intuit Quickbooks / Payroll

    • .

      Feb 2022 - now
      Customer Service Specialist in Sales
  • Licenses & Certifications