Abdalla Mohamed

Experience

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  Castle International co ( CASCO )

  Jan 2009 - Sept 2011

  Site engineer

  - Preliminary Acceptance Test and handover sites.- Perform surveys and reports for new sites-links and old sites-links.- Managing technician team for the BTS and MW link Troubleshooting.- Assisting drive testers to optimize performance of sites.- Fixing, Clearing and Testing external and internal alarms of shelter outdoor sites.- Supervise and Perform Commissioning and Troubleshooting of NSN BTS and MW Links.- Install Microwave equipments, Testing and Troubleshooting.

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  Maham Al-Khaleej Co. Ltd. (MATCO)

  Oct 2011 - Aug 2014

  Project Coordinator

  Work assignments :• Responsibility for Identifying and meeting project requirements and stakeholders needs and expectations, balancing the competing project constraints.• Applying, integrating, monitoring and controlling project phases, materials ordering according to STC design.• Responsibility for meeting project requirements and leading 10+ teams of Project Team management (project coordinators and team members, monitoring and controlling all project phases, addressing stakeholders.• Needs and balancing the competing project constraints.• Troubleshooting, diagnosing and resolving technical equipment problems either remotely or on-site at the customer site (Nokia Siemens Networks), help the engineers staff to solve specific problems and providing training, customization, or other support services.• Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; issue management; change management. Show less

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  Saudi Telecom Company

  Nov 2014 - Aug 2018

  Data Analyst

  Sales Performance Analysis: Evaluated sales across digital, reseller, and outlet channels, providing actionable recommendations that enhanced overall sales strategies.Dashboard Development: Created and maintained dashboards to track key performance indicators (KPIs), improving visibility into sales operations.Data Quality Management: Monitored and ensured the accuracy of order data, leading to a significant reduction in processing errors and enhanced efficiency.Credit Risk Assessment: Developed credit risk models and customer segmentation strategies, improving credit limit policies and reducing bad debt.Informed Decision Support: Prepared insightful reports and utilized predictive analytics for financial forecasting, aiding strategic decision-making across the organization.Cross-Functional Collaboration: Provided data-driven insights and support to various teams, fostering effective communication and alignment on goals.Fraud Detection and Prevention: Analyzed data to identify suspicious patterns and recommended strategies to minimize financial losses from fraud. Show less

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  Business Associates

  Mar 2020 - Oct 2020

  Data Analytics Specialist

  Handling data analytics and insights for multi projects using excel, SQL server, MySQL, postgresql and Hadoop platforms

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  3PL Solutions Group

  Oct 2020 - Apr 2022

  Business Analytics Manager

  Gather and analyze data to help clients gain valuable insights and influence decision making

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  Advanced Engineering Works Co. LTD

  Apr 2022 - Apr 2023

  Business Development Manager

  Market analysis: Evaluate the market and identify potential opportunities in the respective fields.Growth strategy: Develop a comprehensive strategy to expand the business and achieve growth.Client relationship management: Build and nurture relationships with existing clients while expanding the client base.Strategic partnerships: Collaborate with relevant companies and institutions to develop strategic partnerships.Marketing and promotion: Develop effective strategies to market and promote the company's services and products.Result monitoring and reporting: Evaluate outcomes, monitor progress, and provide detailed reports for improvement. Show less

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  Elham | إلهام

  Dec 2022 - Nov 2024

  Operation Manager & Customer Success

  Overseeing the following departments: Project Management, Operations, Reporting, User Support, and Customer Success, include:Project Management:Successfully execute projects, meeting deadlines and defined standards.Achieve project objectives and fulfill customer requirements.Organize and coordinate project team efforts and allocate necessary resources.Operations:Ensure stability and sustainable performance of the LMS system.Provide necessary technical and user support.Manage troubleshooting, maintenance, and ensure continuity of operations.Reporting:Analyze data and prepare reports on LMS performance.Provide insights and recommendations for improving performance and meeting customer needs.User Support:Offer support and assistance to users in utilizing the LMS system.Resolve issues and inquiries, providing necessary guidance.Customer Success:Achieve customer satisfaction and meet their needs and expectations.Provide support and guidance to customers for maximizing the benefits of the LMS system.Deliver training and consultancy services to help customers achieve their goals. Show less

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  Master Works

  Dec 2024 - now

  Business Analyst