Experience

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  California wildlife center

  Jan 2009 - Jan 2010

  Administrative assistant

  Volunteer to this wonderful non-profit organization as an administrative assistant. Here I was solely in charge of managing the annual Wildlife Brunch, fundraisers, as well as other work.

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  Western alliance for nature

  May 2013 - Aug 2013

  Volunteer coordinator

  -Assisted the co-founders, Sara and Larry Wan, with all administrative duties-Managed all volunteers that were apart of the Children's Pool Beach Harbor Seal Case Study 2013-Collected and analyzed data from the Children's Pool Beach Harbor Seal Case Study 2013-Responsible for night time viewing shifts through our "seal cam" to record data for Children's Pool Beach Harbor Seal Case Study 2013-Educated locals on harbor seal conservation, as well as the Animal Welfare Act at Children's Pool beach Show less

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  Reef check foundation

  Jun 2013 - Jun 2015

  Independent consultant

  -Assisted the founder, Gregor Hodgson, in all non-profit endeavors-Focused on fundraising and building new sponsor partnerships for Reef Check -Spearheaded the Annual Save the Reefs, Save the Oceans Gala in 2013 and 2014

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  Oracle

  Aug 2015 - Jul 2017

  Responsible for the identification of new business sales within the Oracle Marketing Cloud, a suite of software driven by data analytics, making the "modern marketer's" life easier.-Focus on building long lasting relationships with prospective customers in the Sports and Entertainment industry, Pacific Northwest territory and Utah territory- Act as primary liaison between Consulting, Sales, and Oracle Development for the products sales opportunities- Facilitate business opportunities through inbound and outbound sales efforts- Create aggressive strategies and plans to successfully drive the product as the preferred customer selection- Provide account representatives with information on how the product addresses specific needs, and assist account representatives in using Oracle's products to leverage large revenue opportunities- Assist in articulating product message and coordinating technical resources-Orchestrate all San Francisco hub volunteer events as Volunteer Project Leader-Achieved 80% of quota Q2 2016-Achieved 101% of quota Q3 2016-Achieved 107% of quota Q4 2016-Qualified for Early Achievers Quota Attainment Q4 2016-Achieved 101 % of quota Q1 2017-Achieved 123% of quota Q2 2017 Show less

  • State & Local Account Manager - Customer Experience Applications

    Feb 2017 - Jul 2017

  • Account Manager | Oracle Marketing Cloud

    Aug 2015 - Feb 2017
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  Tableau software

  Jul 2017 - Dec 2021

  -Revamped strategy, content and delivery of the AMER Partner Bootcamp Program (USCA & LATAM)-Executed approximately 4 Partner Bootcamps per quarter in the Americas - Responsible for AMER Partner Readiness budget - Work with various stakeholders each quarter to create the AMER Partner Newsletter -Manage any and all new programs that help enable our internal and external Partner audience -Curate content for special Partner events such as Global Partner Summit and Partner Executive Kick-Off Show less

  • Senior Customer Success Manager | Healthcare

    Feb 2021 - Dec 2021

  • Senior Customer Success Manager | Enterprise CMT

    Feb 2020 - Dec 2021

  • Senior Customer Success Manager | Enterprise South East

    Apr 2019 - Feb 2020

  • WW Partner Program Manager

    Jan 2019 - Apr 2019

  • AMER Partner Program Manager

    Jul 2017 - Apr 2019
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  Salesforce

  Feb 2020 - Dec 2024

  As the Senior Area Lead, she acts as a liaison to her sales teams to ensure customers get the most value out of their enterprise experience and the fastest support, delivered by our most skilled authorities. Manage series of business value engagements for largest Payers to ensure retention, adoption and ACV growth by collaborating with C-suite executives and internal Account teams HLS CSM of 2021 Enabling clients in the Healthcare & Life Sciences vertical! - still at Tableau, but now a Salesforce company!I partner strategically with our customers to understand and grow the value they drive from Tableau. As a team, we guide customers in building their data cultures, driving their data literacy, and understanding how to value their investment in analytics at scale.Q1 2021 HLS Top CSM

  • Customer Success Manager, Senior Manager | Signature Success, Pharma

    Sept 2024 - Dec 2024

  • Senior Area Lead, Customer Success

    Jan 2024 - Sept 2024

  • Senior Principal Success Manager

    Aug 2022 - Jan 2024

  • Principal Success Manager

    Dec 2021 - Aug 2022

  • Senior Customer Success Manager | Healthcare

    Feb 2020 - Dec 2021
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  Bolt

  Dec 2024 - now

  Director, partner success

  Bolttech is the world’s largest technology-enabled marketplace of insurance products from more than 100 providers including two-thirds of America’s leading insurers. Across all 50 states, bolt is helping businesses in all verticals distribute insurance, expand market reach, and deliver upon the needs of insurance and protection for our customers. Headquartered in Singapore, bolttech serves customers in 35+ markets across North America, Asia, Europe and Africa. With a full suite of digital and data-driven capabilities, bolttech powers connection between insurers, distributors, and customers to make it easier and more efficient to buy and sell insurance and protection products. For more information, visit https//bolttech.io Show less