Ricardo Grieve

Ricardo Grieve

Customer Service Associate

Followers of Ricardo Grieve725 followers
location of Ricardo GrieveSanta Barbara, California, United States

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  • Timeline

  • About me

    Pharmacy Technician at Sansum Clinic

  • Education

    • Santa Barbara City College

      2004 - 2007
      AA Business Economics
  • Experience

    • Z Gallerie

      Jan 2007 - Jan 2008
      Customer Service Associate
    • CVS Health

      Mar 2009 - Dec 2020

      Lead others and work effectively with store crews; supervise, assign and direct activities of the store's crew; effectively communicate information to store crew and supervisors in an open and timely manner.Assist customers with their questions, problems and complaints; handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all customers.Verify and document billing of merchandise; execute and document merchandise returns; operate cash register; deliver deposits and secure change from the bank maintain a balance imprest fund; schedule daily, weekly activities; execute weekly payroll; open/close store; conduct a walk through of the store and establish a prioritized list of tasks. Show less

      • Pharmacy Technician

        Mar 2019 - Dec 2020
      • Shift Supervisor

        Nov 2012 - Mar 2019
      • Photo Supervisor

        Mar 2009 - Nov 2012
    • Four Seasons Hotels and Resorts

      Apr 2015 - Oct 2017

      Provide a wide selection of food and beverage options delivered to the comfort guests' rooms.Receive all guest requests and communicate all available food menus, including daily specials, alternative cuisine and all beverage lists.Oversee entire sequence of service ensuring guest orders are correctly processed and carried out by the servers within the stated delivery time. Communicate constantly with different departments such as Front Desk, Concierge &Housekeeping to make sure guests have their requests up to standard time. Show less

      • Resort Pool Server

        Mar 2017 - Oct 2017
      • In Room Dining Server

        Mar 2014 - Oct 2017
      • Order Taker/ Coordinator

        Apr 2015 - Mar 2017
    • BioIQ

      Feb 2017 - Aug 2017
      Accounts Payable Clerk

      Use of Concur Solutions and Intact to schedule payments to employees and vendors.

    • Sansum Clinic

      Jan 2021 - Mar 2023
      Pharmacy Technician

      Assist Pharmacist with the accuracy of the medication before final verification.Deliver solutions and offer alternatives to patients due to out of stock or insurance coverage.Give guidance to patients to make their experience quick and pleasant on their trip to the pharmacy.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Ricardo Grieve
      Outstanding Employee Leading Quality Assurance Dec 2016 Leading Quality Assurance award for outstanding service delivery on 10 December 2016