
Nikita Murphy
Customer Service Officer

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About me
Medical Finance Specialist at Avant Financial Services - 0430 670 141
Education

Alexandra Secondary College
2003 - 2008
Experience

Murrindindi Shire Council
Nov 2011 - Aug 2013Customer Service OfficerFront of house of the organisation where I assisted customers concerns and queries face to face and via telephone. Trained new employees and provided assistance in other departments. Looked after office supplies, processed payments and drafted correspondence. I also was a learner’s tester for VicRoads and processed VicRoads reconciliations.

Department Transport and Main Roads
Feb 2014 - Apr 2015ReceptionistFront of house of the organisation where I assisted external and internal stakeholders and customers via telephone, email and face to face. Dealing with general enquiries and complaints and providing assistance in other departments when needed.

Aussie
Nov 2015 - Aug 2017Lending Specialist
The Mardent Group
Aug 2017 - Oct 2019Loan Processor
Liberty Financial Pty Ltd
Oct 2019 - Nov 2020Mortgage Loan Processor
Your Essential Services Group Pty Ltd
Nov 2020 - Apr 2021Mortgage Broker
Avant Financial Services
Apr 2021 - nowRelationship Director
Licenses & Certifications

Certificate III Business Administration

Diploma Finance and Mortgage Broking
ISM.webp)
Certificate IV Finance & Mortgage Broking
Kaplan Professional (Australia)
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