Elvira Ruznic

Experience

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  Centralna banka BiH - Централна банка БиХ

  Oct 2016 - Dec 2016

  Practitioner
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  Social Innovation Incubator MUNJA

  Apr 2017 - Sept 2017

  Intern
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  Institute for Free Legal Aid

  Jul 2017 - Dec 2017

  Intern
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  Henkel

  Mar 2018 - Apr 2019

  Office Assistent

  • Organized and scheduled appointments, ensuring efficient time management• Assisted in the preparation of reports, contributing to timely and accurate information dissemination• Developed and maintained a filing system, enhancing office organization and productivity

• 

  Lawyers Office Prebanić & Jusufbašić-Goloman

  Apr 2019 - May 2020

  Junior Associate

  • Conducted research and wrote reports and legal opinions in labour law, corporate law, and litigation for clients.• Managed the founding, altering, and liquidation of companies before the Register for the Registration of Legal Entities.• Obtained work permits for foreign clients and translated legal documents at the Service for Foreign Affairs.• Handled office management and administrative tasks as required.

• 

  NYSORA, Inc.

  Mar 2020 - Sept 2020

  Business Development Specialist

  • Developed business strategies for e-Learning products, setting goals for revenue growth.• Researched and implemented new target market initiatives for PocketEdu and NYSORA LMS.• Collaborated with teams to drive business development efforts and increase market presence.

• 

  DR BLUES Belgian Brews®

  Apr 2020 - Feb 2022

  Business Development Consultant

  • Developed brand strategies for DR BLUES Belgian Brews® to drive growth and expansion.• Implemented brand plans using data-driven insights to increase volume and profitability.• Collaborated with cross-functional teams to ensure successful execution of brand initiatives.

• 

  Benetton Group

  Mar 2021 - Nov 2023

  Digital Marketing Consultant

  • Developed customized digital marketing strategies for Benetton Sarajevo to increase customer engagement.• Identified opportunities to improve existing strategies and enhance product marketing using digital technologies.

• 

  NYSORA, Inc.

  Aug 2021 - now

  • Led the development and marketing plans for NYSORA's eLearning platform and mobile applications, overseeing product success metrics and user needs.• Collaborated with cross-functional teams to improve product performance and monitor competitors, resulting in the successful launch of 4 mobile applications in 2021.• Enhanced user experience and revenue growth through upgraded e-learning platforms and strategic marketing content for NYSORA, Inc. • Managed team members at NYSORA, Inc., ensuring daily activities aligned with company goals.• Set targets, implemented guidelines, and resolved employee issues to foster a cohesive working environment.• Mediated interpersonal conflicts within the team to maintain a productive atmosphere.

  • Head of Product

    Sept 2020 - now

  • Team Manager

    Aug 2021 - May 2022
• 

  DataZen

  Apr 2022 - Sept 2024

  Operations Manager

  • Managed operations in a cost-effective manner, overseeing team tasks and product development in ClickUp/Zenhub.• Implemented quality controls and monitored process KPIs to ensure operational efficiency.• Recruited, trained, and supervised staff to enhance customer service quality.• Constantly sought ways to engage employees and improve workplace effectiveness at DataZen.