Experience

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  Politec

  Jul 2001 - Apr 2002

  System programmer

  Development of new functionalities for the existing system that Manages the Orders and the Control of Materials of the Federal Government Savings Bank. It verifies both the situation and the local of the customers' Orders.Web Developer in the maintenance of the existing system using the technology Microsoft ASP 3.0 in the View Layer and the Staffware Technology / IBM DB2 in the Business and Data Base Layers.

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  Polo de software

  Apr 2002 - Sept 2002

  System analyst

  Project for accompaniment of Administrative Actions at General Attorney's Law Office of the Brazil’s Union.System Analyst updating the documentation for development. System Programmer for the development of the system using Microsoft ASP 3.0 in the View Layer and SQL Stored Procedures in the Business Layer connecting to the Microsoft SQL 2000 DataBase.

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  Politec

  Sept 2002 - Aug 2004

  System analyst

  Creation of project documentation and technical specifications for development of business and presentation tiers. System Programmer for the development/maintenance of existing systems.Maintenance of the System of Prevention to the Money Laundering creating new WEB components as described in the system specifications and documentation provided by the customer. System for Management of the Political Affiliates of the Brazil Workers PartySystem Programmer for Net.Data development language of IBM.System Analyst for the survey of the system requirements, modeling of the data base, definition of the software architecture. System Programmer for the development of the system using the Java technology (J2EE, EJB, Struts). Weniger anzeigen

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  Union consultoria

  Aug 2004 - Jan 2006

  Accenture contractor

  Working as Accenture contractor providing solutions, investigating and fixing system defects and executed change requests for new modules and functionalities of Clarify CRM in Brasil Telecom.Acted as Clarify Consultant of system modules, System Analyst for providing defect solutions and System Programmer using Clear Basic development language.

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  Tata consultancy services

  Jan 2006 - Jan 2008

  System analyst

  - System Analyst creating System documentation and specification for development in Brasil Telecom Clarify CRM 12.5. System Programmer developing new functionalities for Clarify CRM 12.5 and new functionalities in J2EE System.- 3rd level Support Analyst for CRM Clarify at Brasil Telecom in National Center of Operations for Information Technology

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  Sunrise gmbh

  Apr 2008 - now

  - Liaising with internal customer as interface to IT to ensure that goals and objectives of digital business are met.- Managing overall partner relationship, including strategic planning, business to IT alignment and all operations activities to guarantee delivery of E2E solutions that meet business needs.- Delivering initial support and consulting internal customers on the appropriate definition and coordination of requirements for online domain project requests.- Business-focused communication of IT capabilities and opportunities for using existing functionalities in the online systems/platforms.- Analysis of functional and non-functional requirements on the online area and execution of feasibilities/proof of concepts for approved projects in close cooperation with requesting units, development and operations teams within Sunrise (incl. fulfillment and assurance).- Delivering high level solution for projects and change Requests on the on line domain.- Also accountability for regular reporting of project status and/ or project issues and escalation management.- Building up IT delivery roadmap on the digital business area.- Preparing Steering Committee Meetings.- Establishing dedicated interfaces IT / business with the aim of easing the understanding of business needs related to the online domain, guarantee continuity in the delivery and ease business to IT alignment.- Ensuring a smooth delivery process proposing at an early stage solutions to maximise benefit minimizing costs.- Guiding business units in any topic related to online platforms, combining business understanding and technology knowledge. Weniger anzeigen - Efficient and effective E2E IT release management including development of yearly release planning, capacity versus demand analysis and correct execution of rollout procedures including rollout preparation, plan, execution, quality/sanity control checks.- Set up and management of the appropriate testing framework to meet the testing mandate.- Driving the outsourced outsourcing partner.- Excel and be responsible for an entire release (End 2 End).- Assignment of people to tasks.- Deliver and drive under tight timelines Ensure effective and efficient e2e release delivery management.- Establish a quality assurance set up.- Enforce E2E view.- Accountable that the unit goals are being met, with particular focus on:Release Management . develop yearly release planning . introduce and manage E2E release management (from planning and scoping to testing, rollout and guarantee period) .E2E release progress tracking leading problem resolution activities .Ensure and supervise correct execution of rollout procedures Testing . ensure and supervise correct execution of testing procedures including testing concept, test strategy and execution (functional, regression, E2E). Weniger anzeigen Provides design solutions, scoping of requirements, estimates, design and development by coordinating both offshore and internal developers to deliver project in Amdocs Clarify CRM 7.5 System integrated with Java J2EE Technology.Coordinates and motivates Offshore Development teams at Pune, Noida (New Delhi) and Kolkata, India.Directs projects through software development cycle, ensuring project time and quality.Collaborates in scoping sessions and identifies functions and processes to determine optimal solution.Reviews design document and code delivered by other developers to ensure quality and best practices.Coordinates and assigns application incidents to team members.System Programmer developing new functionalities for internal CRM system integrated with Portals, Billing and Network 3rd party applications.Monitors development environments supporting Oracle Weblogic Server and Atlassian suite including Crowd, Fisheye and Crucible, Bamboo, Confluence, Jira.Provides Third Level application support for correcting production defects and supporting Operations team.Extends CRM application by automating and simplifying existing and new business processes end-to-end including OMS through interaction with business specialists and introducing new products in telecom industry.Develops CRM System consisting of Java J2EE Backend application, Web Services, Oracle PL/SQL, Unix Shell Scripting, and Clear Basic programming language.The Amdocs CRM OMS orchestrates ALL Orders from frontend systems (Web, Mobile, Partners), with Process Controller managing order provisioning workflow to third party systems including: Billing (Kenan Arbor for Postpaid and OPSC Gold for Prepaid), Network Elements via Instant Link, SAP RMCA for Hardware Stock Management, and external partners including letter printing, work-orders, and mobile Insurance providers Weniger anzeigen

  • Senior Information Technology Architect

    Jan 2023 - now

  • Senior Lead Digital Solutions and Design | Project Management | Agile Lead

    Feb 2022 - Jan 2023

  • Business Partner Manager | Project Manager | Scrum Master

    Jan 2016 - Feb 2022

  • Release Management and Testing

    Jun 2015 - Jan 2016

  • Technical Lead

    Jul 2014 - Jun 2015

  • Developer / Senior Developer

    Apr 2008 - Jul 2014