
Timeline
About me
BS in Communications, University of Tennessee. Focus in Advertising, with interests in social media and brand connectivity.
Education

Alcoa high school
2015 - 2019
University of tennessee, knoxville
2022 - 2024Bachelor of science - bs advertising
Pellissippi state community college
2019 - 2021Associate of science - as
Experience

Walmart
Jun 2019 - now- I assist in dispensing medications under the supervision of pharmacists, ensuring regulatory compliance and accuracy.- I provide excellent customer service, address patients quickly and efficiently in a fast-paced environment.- I handle sensitive personal health information with confidentiality in accordance with pharmacy regulations.- I manage transactions, process payments, and operate point-of-sale systems. - I processed transactions quickly and efficiently, reducing wait times and enhancing customer satisfaction.- I assisted customers with inquiries, providing solutions and improving service quality.- I resolved customer issues promptly.- I managed cash transactions with accuracy, minimizing discrepancies.
Pharmacy Associate
Mar 2021 - nowFront-End Retail Associate
Jun 2019 - Mar 2021

Moonton games
Sept 2022 - Apr 2023Linguistic quality assurance game tester- I ensured linguistic accuracy for game content, improving language content with attention to detail.- I revised game dialogues for grammatical errors, providing a smoother gaming experience.- I tested in-game instances and submitted bugs to my supervisor before updates to the main server went live.

University of tennessee, knoxville
Jun 2023 - Dec 2023• I set up the board next to the front desk at the beginning of the day, arranging the letters to display event names with their corresponding room numbers and dates.• I welcomed visitors at the front desk, inquired about how I could best assist them, helped to direct visitors to available rooms, and passed along messages to the requested member of staff.• I answered phone calls and responded to inquiries while maintaining a respectful tone of voice, and transferred callers to other phone lines as I was requested to do so.• I maintained a clean workspace by wiping down the counters, keyboards, and phone, and I organized flyers and mail deliveries.• I recorded messages in the message book and delivered them to the appropriate mailbox in the mailroom at the end of the day. Show less
Social Media Curator
Sept 2023 - Dec 2023Multicultural Student Life Student Ambassador
Jun 2023 - Aug 2023
Licenses & Certifications

Licensed pharmacy technician
Tennessee department of health
Osha 10-hour
Osha outreach coursesSept 2017
Honors & Awards
- Awarded to Emily NguyenDean’s List Spring 2024 - Magna Cum Laude - May 2024
- Awarded to Emily NguyenDean’s List Fall 2023 - Magna cum Laude - Jan 2024
- Awarded to Emily NguyenDean’s List Spring 2023 - Magna cum Laude - May 2023
- Awarded to Emily NguyenDean’s List Fall 2020 - Dec 2020
- Awarded to Emily NguyenDean’s List Spring 2020 - May 2020
- Awarded to Emily NguyenDean’s List Fall 2019 - Dec 2019
- Awarded to Emily NguyenMagna cum Laude -
Volunteer Experience
Book Shelver
Issued by Blount County Public Library
Associated with Emily Nguyen
Languages
- enEnglish
- viVietnamese
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