Emily Nguyen

Experience

• 

  Walmart

  Jun 2019 - now

  - I assist in dispensing medications under the supervision of pharmacists, ensuring regulatory compliance and accuracy.- I provide excellent customer service, address patients quickly and efficiently in a fast-paced environment.- I handle sensitive personal health information with confidentiality in accordance with pharmacy regulations.- I manage transactions, process payments, and operate point-of-sale systems. - I processed transactions quickly and efficiently, reducing wait times and enhancing customer satisfaction.- I assisted customers with inquiries, providing solutions and improving service quality.- I resolved customer issues promptly.- I managed cash transactions with accuracy, minimizing discrepancies.

  • Pharmacy Associate

    Mar 2021 - now

  • Front-End Retail Associate

    Jun 2019 - Mar 2021
• 

  MOONTON GAMES

  Sept 2022 - Apr 2023

  Linguistic Quality Assurance Game Tester

  - I ensured linguistic accuracy for game content, improving language content with attention to detail.- I revised game dialogues for grammatical errors, providing a smoother gaming experience.- I tested in-game instances and submitted bugs to my supervisor before updates to the main server went live.

• 

  University of Tennessee, Knoxville

  Jun 2023 - Dec 2023

  • I set up the board next to the front desk at the beginning of the day, arranging the letters to display event names with their corresponding room numbers and dates.• I welcomed visitors at the front desk, inquired about how I could best assist them, helped to direct visitors to available rooms, and passed along messages to the requested member of staff.• I answered phone calls and responded to inquiries while maintaining a respectful tone of voice, and transferred callers to other phone lines as I was requested to do so.• I maintained a clean workspace by wiping down the counters, keyboards, and phone, and I organized flyers and mail deliveries.• I recorded messages in the message book and delivered them to the appropriate mailbox in the mailroom at the end of the day. Show less

  • Social Media Curator

    Sept 2023 - Dec 2023

  • Multicultural Student Life Student Ambassador

    Jun 2023 - Aug 2023