Heather Utrata

Experience

• 

  City of Englewood Colorado

  Feb 2001 - Aug 2013

  Supervised and trained part time customer service team to ensure a welcoming and efficient recreation environment for a variety of guests, including high profile athletes. Assisted with special events and private rentals to make sure our guests had a memorable experience and were eager to return. Created and maintained business relationships with corporate clients and community partners. Lead instruction on tennis basics for youth. Oversaw safe implementation of of skills and safety of environment while engaging youth in healthy activity. Welcomed guests to our beautiful recreation facility and provided support for residential and corporate members via membership and activity registration. Assisted with special events and youth activities.

  • Customer Service Administrator

    Apr 2008 - Aug 2013

  • Tennis Instructor

    Jun 2007 - Aug 2011

  • Customer Service Representative

    Feb 2001 - Apr 2008
• 

  Pearl Izumi Run Like An Animal Exploratory Team

  Mar 2008 - Feb 2009

  Sub-Elite Runner

  Engaged with newly formed running division of Pearl Izumi; trained and finished debut marathon as 1st female.

• 

  Runners Roost-Saucony/Hudson Training Systems

  Feb 2010 - Mar 2011

  Elite Runner

  Trained with elite athletes in the Denver/Boulder area to compete in long distance races and the Olympic Trials. Fulfilled sponsorship requirements through number of races and podium finishes as well as social media contributions. Finished as first female at Colorado Colfax Marathon and Rock N Roll Denver Marathon and earned cover of Rocky Mountain News and Colorado Runner Magazine.

• 

  Runners Roost - Nike/Hudson Training Systems

  Mar 2011 - Jan 2013

  Elite Runner

  Trained in Denver and Boulder with elite athletes working toward Olympic Trials in the marathon distance. Fulfilled sponsorship requirements through number of races and podium finishes as well as social media contributions. Finished as 1st Female/6th overall with a course record and Olympic Trials qualifying time of 2:41 at Tucson Marathon. Colorado Sportswoman of the Year 2012, Road Running.

• 

  City of Greeley

  Sept 2013 - Oct 2018

  Event and Customer Service Manager

  Curated a team that set the standard for customer service at a high profile facility in the heart of downtown Greeley. Oversaw facility rentals for internal and external stakeholders, including University of Northern Colorado. Managed and grew special events and community engagement activities. Chaired Avens Village Special Event Committee to bring activities and awareness to Greeley’s award winning all inclusive playground. Performed critical ice and condenser maintenance.

• 

  City of Evans

  Oct 2018 - now

  Building Division Coordinator

  A dynamic municipal Renaissance woman, I currently manage all building projects within City of Evans including new residential and commercial construction and oversight of third party inspectors and plan reviewers, reporting, forecasting and mapping building and revenue data. I am always excited to produce public engagement material including community art projects (a passion project!) while also taking the first steps toward a public art program for the City and building and maintaining critical relationships with the development community.I also serve as the Vice Chair of the Greeley Urban Renewal Authority and as a board member of the Greeley Art Commission and love to volunteer whenever possible. Show less