
Zig Wu
Intern (Sales, Marketing and Public Relations)

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About me
Director, Workplace Strategy & Occupancy Planning @ OpenAI | MSc/PMP/MCR.w
Education

University of Oxford
-Bachelor of Arts (BA) & Master of Arts (MA) Human Sciences 1st Class Honors• Interdisciplinary study in Psychology, Demography and Population Studies, Social and Cultural Anthropology, Medical Anthropology, Human Biology and Statistics and Quantitative Methods.• Dissertation titled ‘The Application of Chinese Medicine for Oncology’ selected for University award.• Medical/humanitarian project ‘Travel Award’, Recipient

Cornell University
-Master of Science (MS) Real Estate, Facility Planning & ManagementActivities and Societies: Teaching Assistant Scholarship, Hospitality Administration Minor, Sloan Health Administration Minor & IFMA International Student of the Year
Experience

Banyan Tree
May 2004 - Sept 2004Intern (Sales, Marketing and Public Relations).webp)
Singapore Economic Development Board (EDB)
Jan 2006 - Jan 2009Assistant Director, Strategic Planning and Public Policy• Achieved significant success in business development, attracting over $300 million in foreign direct investments and effectively managing a portfolio of 50+ clients across 3 regions.• Demonstrated strong project management skills by successfully overseeing the design and construction of a US$1 billion hospital campus development, including an acute hospital, specialist outpatient clinics, nursing home, and convalescent hospital.• Proven track record in managing project finances, ensuring successful delivery of complex development projects within budget and on-time. Show less

NBBJ Design
Jun 2010 - Oct 2010Intern
Jacobs Engineering
Jan 2011 - Jan 2014• Demonstrated expertise in strategic master planning and workplace strategy by completing successful projects for multiple high-profile clients, including the County of Yolo, California, County of Hartford, Maryland, Saudi Aramco, and Sandia Labs, resulting in development projects worth over $5 billion collectively.• Executed qualitative and quantitative analyses on real estate market, demographic patterns and best practices to guide site selection activities. • Provided on-site consulting services to Hoag Hospital, successfully leading the planning, programming, design, and construction management for outpatient clinics and hospital growth, as well as implementing a space database system. Show less
Facilities Planning Consultant (Advance Planning Group)
Jan 2011 - Jan 2014PMCM Project Manager
Jan 2011 - Jan 2013

Stanford Health Care
Jan 2014 - Jan 2018• Demonstrated leadership and management skills by leading planning team, with over 4 million SF of real estate across 100 buildings• Directed and executed master planning efforts, resulting in the re-stacking of ambulatory clinics and the successful planning of future hospital renovations.• Spearheaded strategic projects, including optimizing clinic space utilization, consolidating administrative leases, relocating departments, and developing business cases and scopes for capital design and construction projects.• Developed a comprehensive workplace strategy that leveraged change management principles to improve the clinical and support team work environments• Established a space analytics function and implemented a CAFM system, as well as associated maintenance processes, to support efficient facility management operations. Show less
Head, Space Planning and Management
Jan 2016 - Jan 2018Senior Program Manager, Space Planning and Management
Jan 2014 - Jan 2016

Intuitive
Jan 2018 - Jan 2020Head, Global Occupancy Planning & Facility Design• Managed regional teams of occupancy planners, MAC specialists and interior designers for Intuitive Surgical. • Proven track record of effectively managing regional planning teams • Adept at managing vendor contracts and monitoring vendor performance, resulting in improved service delivery.• Developed comprehensive space policies, standards, procedures, and protocols, including implementing Serraview (CAFM) and a global facility playbook, to support business operations.• Led strategic workplace efforts, including utilization studies and piloting innovative workplace concepts, to drive continuous improvement and optimization. Show less

Google
Mar 2020 - Oct 2021Strategic Real Estate Portfolio Planning ManagerLead planning manager for Google’s global data center hubs, Southeast Asia and India office real estate portfolio: • Demonstrated expertise in overseeing planning for Google's extensive data center real estate portfolio in APAC and US.• Launched a data center real estate growth model that supported business growth while maintaining efficiency and minimizing risk.• Utilized real estate market data analytics, benchmark research and financial analysis to support real estate transactions and drive decision-making.• Adept at managing stakeholder communication across global teams.• Implemented innovative processes to improve team efficiency Show less

Genentech
Nov 2021 - Oct 2024Workplace Strategy Partner (Research and Early Development)• Led workplace design initiatives for Genentech's Research and Early Development, driving innovation and efficiency.• Developed business case proposals for complex space problems, optimizing workspace utilization.• Forecasted long-range space requirements to support business plans, ensuring strategic alignment.• Participated in real estate site selection activities as the key contact for gRED, enhancing collaboration and communication.

Roche
Jan 2024 - Oct 2024Global Real Estate Portfolio Management (Rotation)I took on a part-time rotation with the Roche Global Capital Investment and Real Estate team to lead the design and development of a proactive and automated Real Estate Portfolio Management Tool and associated processes to understand and integrate space utilization and real estate demand, facility performance, and supply metrics in order to optimize Roche's global real estate portfolio across 200 locations: • Partnered with stakeholders (including Real Estate Transaction Operations, CAFM, Workplace Experience) to evaluate current process and identify solutions to address gaps and add value.• Led technical development of database system (Snowflake & Streamlit) and portfolio dashboard - allowing real estate optimization scenarios to be evaluated seamlessly• Enhanced existing Demand Analysis program, reducing information gathering duration from 6 months to 2 weeks. Show less

OpenAI
Oct 2024 - nowDirector, Strategic Occupancy Planning• Manage mid-to-large-scale occupancy projects, focusing on enabling hyper-growth while enhancing collaboration, productivity and innovation.• Lead global occupancy planning initiatives, ensuring equitable and efficient space allocation aligned with strategic objectives, including designing processes for occupancy management in across international sites.• Develop and implement workplace strategies and space utilization metrics, optimizing current spaces and forecasting future needs in line with real estate strategies.• Collaborate with cross-functional leaders to align occupancy plans with business objectives.• Provide mentorship and guidance to the team, manage workloads, and cultivate a collaborative and growth-oriented team culture. Show less
Licenses & Certifications

Lean Green Belt for Health Care
Institute of Industrial EngineersFeb 2012
Evidence-based Design Accreditation and Certification (EDAC)
Center for Health DesignJan 2012
Project Management Professional
Project Management InstituteSept 2017- View certificate

Project Management Professional (PMP)®
Project Management InstituteSept 2017 
Master of Corporate Real Estate, Workplace Specialization (MCR.w)
CoreNet GlobalNov 2022
Executive Certificate in Home Modification
University of Southern CaliforniaAug 2015
Honors & Awards
- Awarded to Zig WuCornell University Young Alumni Achievement Award Cornell University Mar 2013 This annual award is given to recent graduates who exemplify leadership, character, motivation, and spirit gained in their Cornell/Human Ecology education and demonstrated not only in their careers, but just as importantly in how they embody the mission of the College in working for and furthering its purpose.
Volunteer Experience
Chair of Global Champion Committee (OPEN Network)
Issued by Genentech on Nov 2023
Associated with Zig WuCornell Alumni Admissions Ambassador
Issued by Cornell University on Sept 2011
Associated with Zig WuHuman Ecology Young Alumni Council Board Member
Issued by Cornell University on Sept 2011
Associated with Zig WuPresident
Issued by University of Oxford Asian Charities Target on Sept 2005
Associated with Zig Wu
Languages
- chChinese
- enEnglish
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