Igor Zhukov

Experience

• 

  Giprosintez

  Apr 2011 - Oct 2011

  Design Engineer

  Duties:• Gethered requirements;• Prepared design documentation.

• 

  VolgaTekEngineering

  Oct 2011 - Nov 2013

  Design Engineer

  Duties:• Gethered requirements;• Prepared requirement and design documentation;• Presented the solutions to the customer.

• 

  ООО "ПКБ"Автоматизация, инженерные системы и технологии"

  Nov 2013 - Jul 2014

  Chief Engineer

  Duties:• Gethered requirements;• Prepared requirement and design documentation;• Prepared comparative analysis of software;• Supervised and coordinated the work of contractors.

• 

  INTRATOOL Group

  Jul 2014 - Nov 2019

  Chief Specialist ASC TP/ Analyst

  Duties:• Gethered requirements;• Prepared requirement and design documentation, including algorithms, UI mockups, reports;• Prepared comparative analysis of software;• Presented the solutions to the stakeholders;• Supervised and coordinated the work of contractors;• Participated in software testing and in user trainings.

• 

  BIA-Technologies

  Nov 2019 - Sept 2020

  System Analyst

  Duties:• Gathered requirements, preparated system requirements documentation using UML notation;• Designed information system: use cases, system algorithms, user interfaces;• Created instructions;• Participated in user trainings;• Participated in third support line.

• 

  Bank of Saint Petersburg

  Sept 2020 - Jan 2024

  Duties:• Managing the planning, design, development and delivery of system solutions in alignment with business requirements;• Prioritizing of new IT requirements;• Representing IT to the business;• Leading initiatives to identify opportunities, gathering high level requirements;• Collecting customer feedback and identifying optimization areas; • Identifying and managing risks related to IT Services;• Leading the cross functional team (Kanban, Scrum);• Managing product backlog, creating User stories;• Participating in budgeting and forming the team (interview, assistance in adapting the new employee).Results Achieved:• Since the beginning of 2022 the complexity of the account opening process has been decreased by 30%;• Since the beginning of 2022 the number of applications has been increased by 7%;• Compared to 2021 number of new clients has been increased by 3500;• Ensuring continuous process improvement;• A number of deviations in manager's work have been identified, process has been optimized, it allowed to keep number of administrators at the same level;• Increasing in T-shaped specialists across the whole delivery process.Technology stack: Java 11, React, Docker, Kubernetes / OpenShift, Camunda, Elasticsearch, MongoDB, PostgreSQL, MinIO, Gitlab Show less

  • System Analyst / Service Delivery Manager

    Oct 2021 - Jan 2024

  • System Analyst

    Sept 2020 - Sept 2021
• 

  Playkot

  Aug 2023 - now

  Delivery Manager