Abubakar Sani Bunza

Abubakar sani bunza

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location of Abubakar Sani BunzaNigeria
Phone number of Abubakar Sani Bunza+91 xxxx xxxxx
Followers of Abubakar Sani Bunza278 followers
  • Timeline

    Oct 2007 - Sept 2008

    Account Officer

    Gongoni Company Limited
    Aug 2009 - Jul 2017

    Experience Centre Manager

    Etisalat Nigeria
    Kano State, Nigeria
    Current Company
    Jul 2017 - now

    Experience Centre Manager

    9mobile
  • About me

    Experience Center Manager|Climate Reality Leader

  • Education

    • Usmanu danfodiyo university, sokoto

      -
      Bachelor's degree bachelor of science education in economics
    • Bayero university, kano

      -
      Master of business & commercial law law
    • Bayero university, kano

      -
      Master of business administration - mba marketing
  • Experience

    • Gongoni company limited

      Oct 2007 - Sept 2008
      Account officer

      Responsible for factory workers' payroll management, including salary disbursement, responding to requests for information, resolving issues, and performing various other account office duties.

    • Etisalat nigeria

      Aug 2009 - Jul 2017

      Responsible for a range of essential tasks, including customer query resolution and maintaining positive customer relationships. Delivering top-notch customer service and enhancing the overall shop experience. Participating in in-store promotion and activation efforts to drive sales and revenue growth. Providing customer product education and demonstration, while also diligently preparing sales reports on a daily, weekly, monthly, and quarterly basis. Managing cash effectively and following up on escalations to provide valuable feedback for query resolution. Show less

      • Experience Centre Manager

        Jul 2012 - Jul 2017
      • Project Champion (Etisalat - Total Nigeria Plc Kiosks Rollout Project)

        Jun 2012 - Mar 2014
      • Retail Advisor

        Aug 2009 - Jun 2012
    • 9mobile

      Jul 2017 - now
      Experience centre manager

      Responsible for ensuring the efficient operations of assigned primary and secondary Experience Centers, my role encompasses managing sales and customer service activities, as well as training Retail Advisors to optimize sales performance, profitability, and customer satisfaction. Additionally, I handle administrative duties while prioritizing safety and compliance, adhering rigorously to policies. Furthermore, I collaborate with HR for Retail Advisor training, provide guidance to subordinates, and compile periodic activity and performance reports for retail management. Show less

  • Licenses & Certifications

    • Oracle certified professional - oracle 10g database administrator

      Oracle
    • The materiality of esg factors specialization

      University of pennsylvania - coursera
      Aug 2023
      View certificate certificate
    • Foundations of geographic information systems (gis)

      Linkedin
      Jul 2023
      View certificate certificate
    • Corporate finance: environmental, social, and governance (esg)

      Linkedin
      Jul 2023
      View certificate certificate
    • Oracle certified associate - oracle 10g database administrator

      Oracle
    • Environmental and social framework - esf fundamentals

      The world bank
      Sept 2023
    • Learning excel: data analysis

      Linkedin
      Aug 2023
      View certificate certificate
    • Introduction to project management

      Ibm
      Sept 2023
      View certificate certificate
  • Honors & Awards

    • Awarded to Abubakar Sani Bunza
      2020 winner of 9mobile CEO's awards for cost leadership CEO Dec 2020
  • Volunteer Experience

    • Leader

      Issued by The Climate Reality Project on Aug 2018
      The Climate Reality ProjectAssociated with Abubakar Sani Bunza
    • Member

      Issued by Global Shapers Community on Jun 2015
      Global Shapers CommunityAssociated with Abubakar Sani Bunza
    • Curator

      Issued by Global Shapers Community - Kano Hub on Jul 2017
      Global Shapers Community - Kano HubAssociated with Abubakar Sani Bunza