Experience

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  Hickory hills country club

  Sept 2000 - Oct 2005

  Assistant golf professional

  • Managed golf shop inventory using Inventory Management Software• Prepared weekly schedule of golf shop employees.• Conducted golf lessons, clinics and leagues. • Managed member and charity tournament operations.

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  West palm beach golf course

  Oct 2005 - Mar 2006

  Assistant golf professional / marketing cordinator

  • Managed daily golf shop operations.• Conducted golf lessons, clinics and leagues. • Produced monthly marketing report for the West Palm Beach City Golf Commission.• Collaborated with local TV and newspaper media for advertisement placements.• Worked with local media to promote 1st Annual Winter Break Junior Golf Camp, achieving an attendance of 30 students.

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  Westborough country club

  Mar 2006 - Sept 2006

  Assistant golf professional

  • Managed daily golf shop operations.• Conducted golf lessons, clinics and leagues. • Consulted with charities and businesses to ensure the success of their Golf Outings.• Managed member and charity tournament operations.

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  Equifax workforce solutions

  Jun 2007 - Jan 2018

  Client Relationship Manager • Project Manager for new client implementations.• Conduct Quarterly and Annual reviews with clients. Provide a review and in-depth analysis of all credit programs and growth opportunities. • Analyze client’s new locations on an ongoing basis to identify new credit opportunities.• Monitor program compliance and work with client to initiate educational and training needs.• Serve as the liaison between Equifax internal service team and client to provide comprehensive account management. • Devoted to exceeding customer service expectations. Show less

  • Account Manager

    Aug 2014 - Jan 2018

  • Client Relationship Manager, Tax Credits & Incentives

    Jun 2010 - Aug 2014

  • Unemployment Hearing Consultant

    Jun 2007 - Jun 2010
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  Bizlibrary

  Feb 2018 - Aug 2019

  • Client Success Manager

    Jul 2018 - Aug 2019

  • Client Success Consultant

    Feb 2018 - Jun 2018
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  First advantage

  Aug 2019 - now

  • Customer Success Director

    Aug 2021 - now

  • Customer Success Manager

    Aug 2019 - Oct 2021