April Mitchell

Experience

• 

  United Rentals

  Dec 2004 - now

  When I started out I was the Branch Administrator for our location and I was in charge of AR, AP and Payroll. I would monitor the AR report to keep customers current on their invoices and assist in any billing issues that could occur. I would line item coded and assigned them to the correct locations before submitting our AP invoices for processing. I then moved up to become an Inside Sales Rep where I currently work with customers and contractors on a daily basis to fill their rental equipment needs or answer any billing questions. I also assist with the outside sales reps in locating equipment from our other locations to fill the orders for rental and sales. Assist with the daily branch operations of dormant calls, follow up calls to customers after rentals are finished, directing our drivers and their daily operations. I strive in building customer relationships! I always make sure that our customers are getting the right equipment for their project and if they are not sure as to what they might need, I guide them to the right piece of the equipment to complete the job in the cost efficient manner. I assist with our Service Dept. and help order parts, receive parts, close work orders in a timely manner. I am the Safety Champion at our location and I run the daily safety huddles and our mandatory monthly meetings. I keep all our employee safety records current and organized. I do the walk around inspection with the Fire Marshall annually and ensure that we are staying current with our safety and the safety rules. Show less

  • Branch Manager

    Dec 2024 - now

  • Inside Sales Rep.

    Dec 2004 - now
• 

  United Rentals Inc

  May 2018 - now

  Operations Supervisor

  Lead the Sales Support Team for the entire District in supplying outstanding customer service on every rental call that comes in for our MI, OH and IN locations. We communicate with the appropriate locations on the upcoming orders that we have secured so we can fill the rental needs. We communicate equipment sale leads to the sales rep that covers that territory for a follow up. We also send out Credit Applications to generate new customers.