Experience

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  Genpact

  Apr 2019 - Mar 2020

  Process associate
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  Tech mahindra

  Dec 2020 - Feb 2022

  Technical support executive
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  Google operations center

  Mar 2022 - Jan 2023

  Digital media senior associate
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  Accenture

  Apr 2023 - now

  • Drive SAP-MDG solution support activities for Microsoft Products – which includes Master Data Governance, Customer/Vendor Data Management, Responsible for making solution recommendations considering scope and client requirements.•Providing master data governance to centrally create, distribute, and consolidate data for use by various SAP functions.•Manage the SAP-MDG Change requests to ensure timely delivery of products which are relevant for Business Planning.•Responsible for Identifying Microsoft Product Sources and Destinations for engaging Business Procurement Paths for Various Source List Categories and Working with respective stake holders for exceptions.•Identifying Build ready products for forecast execution.•Knowledge and hands on experience with ADO ticketing tool management for resolving Business requests Show less What do I do?Intelligent Sales and Customer Operations provide an end-to-end, integrated, seamless solution across marketing, sales, and service. The solutions enable clients to drive sustainable growth by enhancing their capabilities to deliver consistent, hyper-relevant experiences across the customer lifecycle. In the Inside Sales team I will provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule "first meetings" for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. This involves acquiring new customers involves persuading consumers to purchase a company's products and/or services.•Ability to establish a strong client relationship•Ability to handle disputes•Ability to manage multiple stakeholders•Ability to meet deadlines My Roles and Responsibilities•In this role I do analysis and solving of lower-complexity problems• Day-to-day interaction is with peers within Accenture before updating to leaders • In this role I will have limited exposure to clients and/or Accenture management• I will be given moderate-level instruction on daily work tasks and detailed instructions on new assignments• The decisions I make impact the work and may impact the work of others• I will be an individual contributor as a part of a team, with a focused scope of work.Key skills:Pipeline management, analyze campaign effectiveness, market awareness and objectives, budget management, focus on right leads, exposure to market tools & strategies. Show less

  • Supply Chain Analyst

    Mar 2024 - now

  • Inside Sales Specialist

    Apr 2023 - Apr 2024