Experience

• 

  Cognizant

  Jun 2015 - Apr 2019

  Worked for one of the financial services company in Sweden and Norway. My roles and responsibilities:• Automated various manual process through Robotics Automation software in Financial and Insurance domain.• Created workable solutions to business problems by understanding the client's business and challenges being faced.• Worked on automation and data visualisation tool like Ui Path and Tableau.• Received regular appreciation from clients for identifying gaps and providing solutions to Business Analyst and manager to overcome it, which eventually lead to reduce the time of assignment. Awarded DigiStellar Quarterly Award. • Brought business to my organization by aligning myself with the business team to give the presentation of our work to various customers. Also provided new procedures to overcome gaps to clients. Awarded “Digital Champion” for H1 - 2017. Show less

  • Team Lead

    Apr 2017 - Apr 2019

  • Software Developer

    Jun 2015 - Mar 2017
• 

  Ultratech cement

  May 2020 - Jul 2020

  Ulchemise summer interns - management

  Responsible for developing penetration strategy in retail segment and managing features in App and websiteProject 1: Penetration Strategy of new Cement Product in Retail Segment● Interviewed 150+ customers, 200+ dealers, employees, architects, engineers, contractors in East & West India● Identified pain areas using design thinking & classified it in categories.● Mapped customer journey & profile to analyze touch points & created SMS for 800+ contractor & customers● Identified key areas for digitalization – Operations, Marketing, Customer Experience, Process Improvement● Formulated end to end action plan for digital feedback, created 9 pitch points & reference material for dealer● Defined process flow for distribution of reports & streamlined communication channels for 30,000+ dealers● Found plant inefficiency & logistics causes delay. Formulated process & created new SOP for timely deliveryProject 2: Product Management for mobile App - One UltraTech App and Website● Collected data by interviewing 160+ dealers & extracted digital feedback to analyze it using sentiment analysis● Analyzed digital offerings and App features of top competitors by benchmarking competitor’s website & App ● Suggested to launch an App for retail customers by providing one-stop solution for all home building needs for entire customer journey. Designed wireframe layouts in Balsamiq for basic features- Catalog, order, find, etc. ● Introduced new features in App - cost calculator, credit left, monthly incentive, sms after delivery, test report.● Modification in website - Toll Free No.(top), Help Button & sms at every page, Dealer locator, area wise contact● Designed process flow for automated monthly Incentive template and implemented in dealer CIS portal.● Created digital roadmap for 16 months included specific platforms, channel, contents publish & target audience● Six product suggestion shortlisted by RMC India head for execution in app & website as pilot project under me Show less

• 

  Deloitte india (offices of the us)

  May 2021 - Jul 2022

  Management consultant

  ● Leadership in Business Strategy & Digital Transformation: Spearheaded diverse strategy and digital transformation projects for top Fortune 15 companies, specializing in designing and implementing ERP-integrated business processes.● Digital Supply Chain Implementation: Led the transformation of digital supply chain processes, ensuring seamless integration with existing systems.● Business Process Design & User Journey Mapping: Created comprehensive business process flows and mapped user journeys, utilizing persona and use case assessments to optimize operational landscapes.● Competitive Benchmarking & Customer Analysis: Conducted thorough competitive benchmarking and customer analysis, formulating key performance indicators (KPIs) such as order cycle time, defect rate, and procurement cost reduction to drive process improvements and cost optimization.● Technology Evaluation & Implementation: Performed in-depth fit-gap and cost-benefit analyses to evaluate various technologies, developing frameworks to shortlist tools and technologies that best fit client needs based on multiple parameters. Show less

• 

  Ey-parthenon

  Aug 2022 - now

  Senior consultant

  Carveout, PMI & Day1 Execution, Tech Due Diligence, Tech Roadmap and Budgeting, ERP Evaluation & Benchmarking, Digitization Assessment, Product Management, Digital Transformation1. Carveout/Post Merger Integration & Day1 Execution:● Led IT blueprinting, planning, and carve-out for entities● Defined TSA, IT cost estimates for new entity, finalizing IT apps, network, infra, security, and support needs● Collaborated with other functional teams to align IT strategy with business goals● Executed a detailed carve-out plan, conducted Day 1 readiness assessments, and managed cut-over processes2. Pre-Deal IT Due Diligence:● Conducted detailed IT due diligence including TSA cost for PE firms and individual clients who wanted to acquire the entity/businesses of other companies3. Technology Roadmap Development:● Created a 3-5 year technology roadmap with programs, project charters, timeline, priorities and required cost for digital enhancement for multiple clients4.ERP Evaluation & Benchmarking:● Structured the shortlisting process for ERP systems, narrowing down from 30 to 3● Developed a detailed ERP shortlisting model based on ratings and frameworks5.Digitization & Scalability Assessment:● Focused assessment on digitization, IT benchmarking, key applications, data analytics, and reporting and developed a cost model6. Product Management & Digital Transformation:● Identified issue areas across front end, policies, backend systems, channels, processes, market awareness, advertisements, influencers, and competition● Created a 16-month digital roadmap for operations, marketing, customer experience7. Online Product Catalogue Cost Calculation & IT Systems Analysis:● Analyzed data collection and cost calculation processes and develop hypotheses● Conducted detailed data analysis and process mapping, prioritizing solutions based on effort, cost, and benefit● Developed program roadmaps with timelines and project charters Show less