Paul Motorca

Experience

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  Romstal

  Oct 2012 - Apr 2014

  Account Manager

  Romstal is a Romanian company that specializes in selling a wide range of heating, ventilation, and air conditioning (HVAC) systems and equipment, as well as plumbing and electrical supplies.During my time as a Sales Agent at Romstal, I achieved several noteworthy accomplishments. Notably, I identified new business opportunities and customers that led to a consistent increase in my account by 5% to 15% each month. Additionally, I took on 10 of the oldest and worst contracted clients from the Arad branch, and through my efforts, managed to revive 7 of them, resulting in monthly sales between $10,000 and $30,000.In just two years, I have been able to develop an account with an average monthly revenue of $200,000 by using my expertise. These successes demonstrate my capacity for strategic thinking, revenue generation, and the development and maintenance of strong client relationships.Customers appreciated my excellent customer service skills and gave me favorable feedback. I also put the techniques I acquired at the Romstal School into practice, which helped me further enhance my performance. Show less

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  Euroinstal, by Poltergeist SRL

  Apr 2014 - May 2018

  Sales Agent

  Euro Instal (Poltergeist SRL) is a Romanian company that specializes in providing plumbing, heating, and air conditioning solutions to residential and commercial customers, the company became one of the leading providers of HVAC and plumbing services in Romania.During my time as a Sales Agent at EuroInstal, I had several notable accomplishments. Notably, I identified new business opportunities and customers that consistently increased the company's sales by over 10% each month. Furthermore, I was able to achieve an average profit margin of 20% to 30%, as opposed to the company's average profit margin of 6%.By leveraging my expertise, I was able to develop an account with an average monthly sales of more than $500,000 over the course of 5 years. These accomplishments show my ability to generate revenue, cultivate strong customer relationships, and increase profit margins.Customers praised my exceptional customer service skills, and I received positive feedback. I continuously improved my performance by studying and honing my skills. Show less

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  Detective Cabinet Motorca Paul Raul

  Apr 2016 - Jun 2017

  Private Investigator

  I worked as a private investigator, getting great knowledge in forensic science, verbal and nonverbal analysis, and micro expression reading through fieldwork and other courses. I trained my own search dog, a German Shepperd named Ryo. I know that my background in investigation, knowledge of forensic science, and understanding of psychological profiling make me an excellent candidate for positions demanding analytical, problem-solving, and attention to detail.

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  Smile Design Boutique

  Sept 2018 - Sept 2019

  HR Strategist & Financial Systems Manager

  Hiring System Development & Implementation:Designed and implemented a proprietary hiring system, filling 15 key positions (including assistants, receptionists, patient coordinators, and sales roles) with a 90% match accuracy to a custom-built employee profile.Developed a standardized two-step interview process:First Interview: A general screening ensuring over 50% fit to the profile.Second Interview: A personalized, in-depth interview inspired by FBI and US military techniques to assess both verbal and nonverbal cues.Conducted interviews in close collaboration with the Owner, CEO, and General Manager, ensuring alignment with the clinic’s high standards.Financial Systems Overhaul:Engineered a comprehensive financial management system in Excel, incorporating over 10 key metrics across multiple financial areas:Cash Flow Management: Tracking inflows and outflows, forecasting future cash needs.Budgeting: Establishing financial blueprints, resource allocation, and guiding cost-effective decision-making.Revenue Tracking & Financial Planning: Monitoring sales performance and forecasting revenue and expenses.Expense Management: Categorizing expenses and identifying cost-saving opportunities.The system provided enhanced accuracy in monitoring expenditures, enabling management to identify cost-cutting measures and improve overall profitability.Collaborative Leadership & Process Optimization:Worked closely in one-on-one sessions with the Owner and CEO every two to three days to refine processes and align recruitment and financial strategies with the clinic’s brand and operational goals.Played a critical role in laying the operational groundwork for a new luxury dental clinic by establishing robust HR and financial frameworks from the ground up. Show less

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  MPR Management

  Mar 2019 - Dec 2024

  Business Owner

  I founded MPR Management (PFA Motorca Paul Raul), a consulting company specializing in strategic planning, process optimization, financial management, and marketing and branding for businesses. With over 10 years of experience in management and business development, I provide customized solutions that help businesses achieve their goals and improve their bottom line.I worked with a number of businesses in Romania and Switzerland while gaining invaluable experience in company management and financial operations through MPR Management. From 2012 to 2020, I was in charge of Dr. Rey Psychology Cabinet's contracts, legal documentation, investments, and financial administration. Throughout 2019 and 2020, I oversaw financial operations, put in place an HR protocol, and hired new employees at Smile Design Boutique Geneva. I helped in building a new dental cliniqe while serving as the general manager of Premium Dental Arad from 2019 to 2021, during which time I also developed expertise in running operations, managing money, and creating business plans. I redesigned Lelia's Market from 2017 to 2020, increasing efficiency and profitability by examining systems and processes and putting in place money-saving measures. I enhanced the business's digital and technology capabilities in 2022 by putting into practice, to increase revenue through social media marketing, and other digital and technological assets.Overall, my experience working with a number of businesses in various industries has given me a wide range of abilities, including operations management, financial management, and strategic planning. I am convinced that my expertise and talents will be a useful contribution to any firm as I look for new options. Show less

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  Premium Dental

  Sept 2019 - May 2021

  General Manager & Digital Health Transformation Consultant

  Clinic Launch & Operational Expansion:Developed and implemented comprehensive operational protocols and procedures, establishing a modern, efficient foundation for the clinic.Team Building & Hiring Excellence:Engineered a proprietary hiring system that achieved a 90% match rate for ideal candidates, facilitating the recruitment of over 40 professionals—including dentists, dental assistants, receptionists, and support staff.Established structured training and onboarding processes that accelerated team growth and professional development.Digital Transformation & Process Innovation:Managed the implementation of an advanced medical management software system that digitized patient records, integrated treatment scheduling with invoicing, and provided patient access via a mobile app—resulting in reduced processing times, minimized errors, and near-elimination of paper waste.Developed digital protocols for patient file management to enhance multidisciplinary collaboration and streamline patient care.Coordinated the integration of innovative technologies, including the CEREC CAD/CAM system and digital 3D scanning protocols, to modernize treatment workflows.Initiated the development of a digital orthodontics protocol aimed at enabling remote check-ups and optimizing treatment efficiency, overcoming challenges in sourcing qualified orthodontists.Operational Excellence & Facility Management:Oversaw facility management, including maintenance of specialized systems (e.g., glass doors, HVAC, plumbing), by establishing proactive maintenance schedules and processes.Strategic Impact:Played a pivotal role in establishing operational and digital standards that enhanced efficiency, reduced manual processes, and set the stage for sustainable growth.Contributed significantly to elevating patient care quality and overall clinic performance in a competitive healthcare environment. Show less

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  Lelia's Market

  Sept 2021 - Aug 2025

  Digital Transformation & Operations Consultant

  Operational Revamp:Established and implemented new operational procedures and protocols for a company that had been relying on outdated methods since 2005.Addressed employee resistance by introducing clear, streamlined processes for receiving goods, shelf loading, and pricing updates.Developed and implemented an interview and training system to enhance the recruitment and onboarding of high-quality staff.Digital Transformation Leadership:Spearheaded the project to design, build, and implement a new cloud-based store management system.Coordinated the automation of key processes:Receiving Process: Automated parts of the goods intake, reducing manual intervention.Take-Over Process: Launched an online app that integrates directly with the cloud for efficient goods handover.Pricing Automation: Implemented a system to automatically generate and update shelf prices in line with company policies.Assisted the IT specialist by developing two Python programs to accelerate the modernization process.Project Management & Team Coordination:Acted as the lead authority on the project, working closely with the General Manager, Financial Manager, IT specialist, operators, and team leaders—overseeing a cross-functional team of approximately 20 personnel.Utilized practical project management tools (Google Sheets, Google Docs, WhatsApp Groups, Trello, Notion) to maintain clear communication and track progress.Quantifiable Impact:Reduced manpower requirements for goods reception from 3–4 people to 1.5, enhancing overall efficiency.Streamlined order processing, achieving a 4x improvement in supplier order turnaround times.Enabled the General Manager to focus more on strategic coordination and sales growth by reducing operational friction.Contributed to a noticeable growth in sales and an overall improvement in workforce performance and quality. Show less

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  Paul & Cami Coaching and Training

  Oct 2024 - now

  Business Owner

  Paul & Cami Coaching and Training oferă o abordare integrată și personalizată pentru dezvoltarea individuală și profesională. Prin sesiuni de life coaching, business coaching, și programe de training specializate, susținem clienții în identificarea obiectivelor, structurarea strategiilor de acțiune și valorificarea la maximum a potențialului lor.Valorile noastre se bazează pe profesionalism, empatie și rezultate măsurabile. Fie că urmărești să-ți accelerezi cariera, să-ți dezvolți propria afacere, sau pur și simplu să-ți îmbunătățești viața personală, echipa noastră combină experiența practică și suportul psihologic pentru a crea un plan concret de succes. Alătură-te programelor Paul & Cami Coaching and Training și descoperă cum îți poți transforma obiectivele într-o realitate de durată. Show less