Shaakiera Schroeder

Shaakiera Schroeder

Senior collection agent/supervisor

Followers of Shaakiera Schroeder374 followers
location of Shaakiera SchroederCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Service Delivery Manager NPT Telco Northern . Freelance Writer, Poet, Sub-editor, Social Media Marketing Warrior

  • Education

    • The Writers Bureau School of Writing and Journalism UK

      2012 - 2016
      Bachelor of Arts - BA Mass Communication/Media Studies
    • Coronationville secondary school

      1993 - 1997
      Matric Mathematics accounting biology geography english afrikaans grade 12

      Activities and Societies: Editor of the newspaper ,swimming,tennis

    • Coronationville Secondary school

      1994 - 1997
      Matric
    • Regent Business School

      2025 - 2027
      Bachelor of Commerce - BCom BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • Experience

    • Sterling debt recoveries

      May 2001 - Feb 2012
      Senior collection agent/supervisor

      Legal recoveries of bad debt. negotiating settlements of monies owing. handling of administration and debt review accounts - warrants of execution and repossessions. Customer care - and conflict resolution. Supervisory duties ; managing and monitoring members in my team. disciplinary procedures and damage control.

    • Media24

      Apr 2012 - Oct 2022
      Shared Services _Credit Control

      Process ,monitor and resolve queries of Advertisers who advertiser in any of our publications ;newspapers and magazines. Most importantly ensure payments are effected timeously.

    • FNB South Africa

      Oct 2012 - Sept 2013

      Merchant services for Card devices . Risk Manegement . Deceased estates . Risk Fiorecast. Customer satisfaction consultant desiganted to Hello peter enquiries.

      • Merchant Services

        Apr 2013 - Sept 2013
      • Risk Consultant

        Oct 2012 - Mar 2013
    • SAMRO

      Jul 2013 - Sept 2014
      Accounts clerk

      accounts receivable and payable.

    • Crescent Lifestyle

      Jun 2021 - Oct 2022
      Retentions Agent , Customer Care Supervisor
    • New Planet

      Sept 2022 - now

      SDM of Telco maintenance Ekhuruleni region Technology, People & Nature in Harmony.

      • Service Delivery Manager

        Jun 2024 - now
      • Maintenance Coordinator

        May 2024 - Jun 2024
      • Maintenance Coordinator

        Sept 2022 - May 2024
  • Licenses & Certifications

    • Employability in the 21st Century Skills Programme

      Regent Business School
      Jul 2025
      View certificate certificate
    • The twelve project management principles

      Udemy
      Sept 2024
      View certificate certificate
    • Disruption Management 4.0 - Management Development Programme

      Regent Business School
      Nov 2025
      View certificate certificate
    • New managers success system

      Udemy
      Jul 2023