Shaakiera Schroeder

Experience

• 

  Sterling debt recoveries

  May 2001 - Feb 2012

  Senior collection agent/supervisor

  Legal recoveries of bad debt. negotiating settlements of monies owing. handling of administration and debt review accounts - warrants of execution and repossessions. Customer care - and conflict resolution. Supervisory duties ; managing and monitoring members in my team. disciplinary procedures and damage control.

• 

  Media24

  Apr 2012 - Oct 2022

  Shared Services _Credit Control

  Process ,monitor and resolve queries of Advertisers who advertiser in any of our publications ;newspapers and magazines. Most importantly ensure payments are effected timeously.

• 

  FNB South Africa

  Oct 2012 - Sept 2013

  Merchant services for Card devices . Risk Manegement . Deceased estates . Risk Fiorecast. Customer satisfaction consultant desiganted to Hello peter enquiries.

  • Merchant Services

    Apr 2013 - Sept 2013

  • Risk Consultant

    Oct 2012 - Mar 2013
• 

  SAMRO

  Jul 2013 - Sept 2014

  Accounts clerk

  accounts receivable and payable.

• 

  Crescent Lifestyle

  Jun 2021 - Oct 2022

  Retentions Agent , Customer Care Supervisor
• 

  New Planet

  Sept 2022 - now

  SDM of Telco maintenance Ekhuruleni region Technology, People & Nature in Harmony.

  • Service Delivery Manager

    Jun 2024 - now

  • Maintenance Coordinator

    May 2024 - Jun 2024

  • Maintenance Coordinator

    Sept 2022 - May 2024