Experience

• 

  Pronamic distribution, call centre

  Jul 2001 - Oct 2005

  Call centre supervisor

  Reason for Leaving: New opportunity became available

• 

  Chep canada

  Jul 2007 - Jun 2017

  Point person for all internal customers in Central/Western Canada for Call Centre and Customer issues Process orders and customer requests via email and phone Monitor with Eastern Team Lead, the Call Centre Metric and adjust planning and manpower as needed. Monitor and manage any issues with scheduling at the service centre I look after as well as troubleshoot any issues that occur with any location Monitor and manage the inventory flow into service centres I look after, and monitor Central and Western markets Manage and run the standing orders weekly Nationally Manage and monitor abandon orders/returns within the service centres I oversee Created training manual and have train all new hires to the Call Centre Responsible for office purchases for Central Logistics department Show less

  • Project Analyst

    Apr 2014 - Jun 2017

  • Account Coordinator

    Jun 2010 - Apr 2014

  • Logistics Specialist , Team Lead

    Jun 2009 - Jun 2010

  • Logistics Specialist

    Jul 2007 - Jun 2010
• 

  Jai yoga

  Jun 2011 - Sept 2020

  Lead trainer
• 

  Chep

  Feb 2017 - Nov 2022

  • Audit Analyst

    Jun 2017 - Nov 2022

  • Customer Care Specialist

    Feb 2017 - Oct 2022
• 

  Arcelormittal dofasco

  Oct 2022 - now

  Office coordinator