
Manish Soni
Customer Service Manager

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Skills
BankingCommercial BankingCreditCredit AnalysisCross SellingCustomer ServiceInvestmentsLeadershipMotivatedNISMNSDLRelationship ManagementRetail BankingTeam ManagementTeam playerAbout me
Qualified MBA (Banking & Finance) with experience in Banking regulations, Functions and Management
Education

ICICI Manipal Academy
2011 - 2014Master of Business Administration (M.B.A.) Banking and FinanceActivities and Societies: SPORTS ACTIVITIES PO PROGRAMME

ITM Gwalior
2007 - 2010Bachelor's Degree BBA in MarketingActivities and Societies: SPORTS ACTIVITY BBA IN MARKETING
Experience

ICICI Bank
Feb 2012 - May 2014Customer Service Manager Provide first point of contact for customers. Handle day to day banking transactions. Open new accounts and cross-sell to new and existing customers. Retain and grow customer base by offering relationship banking. Selling insurance policies & mutual funds to the customers and giving them after sale services. Providing banking solutions to the rising needs of the customers. Responsible to deal with investments and new accounts every day.

ICICI Bank
Jul 2014 - Nov 2017Deputy Branch ManagerResponsible for supervising the day to day running and operations of the bank, whilst at the same time creating a professional, helpful and customer friendly environment for staff to work in.

HDFC Bank
Nov 2017 - May 2021ManagerLAS Sales Manager

YES BANK
May 2021 - May 2024Handling position of LAS OD portfolio manager Handling Loan Against Security and cross sell
Assistant Vice President
May 2023 - May 2024Senior Manager
May 2021 - May 2023

Nuvama Wealth
May 2024 - nowDeputy Vice PresidentJoined Nuvama Wealth as DVP - will be providing wealth and finance solutions
Licenses & Certifications

NSDL ,NISM AND IRDA
SEBI
Languages
- enEnglish
- hiHindi
- puPunjabi
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