Michelle Fox

Experience

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  Royal Bank of Scotland

  Jun 1989 - Mar 1997

  Branch Customer Services Team Leader

  Managed a team of 12 within the customer services teamInfluential in driving branch sales and meeting sales targets Member of various sales teams at different branchesExtensive financial paperwork and documentation completion

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  Michelle Fox

  Oct 1995 - May 2005

  SELF EMPLOYED SINGER

  Entertaining audiences in venues across the UK

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  CRAIGLEA MANAGEMENT SERVICES

  Sept 1999 - Feb 2001

  Booking Controller

  Main responsibility to handle holiday enquiries from the UK and Europe, on behalf of privately owned properties. Maximising rental income for our property owners. Gained a basic understanding of the Spanish language.

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  TERMINX/PETER COX UK, Stockport

  Oct 2001 - Sept 2003

  Office Manager/Business Development Advisor

  Management of the customer services/administration teamProof reading of documented survey reportsProactively sourced new contacts and appointments for SurveyorsSupervision of branch sales surveyors, holding weekly sales meetings. Main contact for all new business including inception through to after sales. Complaint handling

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  Webtech UK

  Oct 2003 - Dec 2004

  Freelance Headhunter

  Researched specified industry companies and located suitable candidates

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  Turn on Television

  Mar 2005 - Sept 2005

  Production Coordinator

  6 month contract on two different Documentary series for ITV2 & 5Responsible for all administration, accomodation and travel arrangements and production budgets.Coordinated location shoots with Directors, technical crew and series contributors.Negotiator for booking voiceover artists for narration of both series

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  WF PROPERTY PRESERVATION LTD

  Sept 2005 - Mar 2011

  Director & Office Manager

  Main contact for clients, from first point of contact through to handling after sales and complaintsOverall management and implementation of Company documentation Created company profile and marketing strategyEvents coordinator Operational control of work and contract allocation

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  NORTH STAFFORDSHIRE CHAMBER OF COMMERCE & INDUSTRY

  Nov 2006 - Feb 2007

  Event Coordinator

  Temporary contract to manage and organise a local business networking event for the Regeneration of North Staffordshire.Sourcing of suitable venue. Branding, marketing and creation of a media advertising campaign for the event within budget. Key Contractors to meet with the local supply chain.Major event success, which is now an annual event

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  Kier Group

  Jul 2008 - Apr 2009

  Assistant to Training Manager & HR Director

  Coordinated a new training system for the newly partnered 10 year contract with Kier and Stoke on Trent City Council, creating databases and necessary paperwork for the systemCoordinated a training plan to deliver NVQ accreditationsEvents Coordinator for internal staff events

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  Mitie

  Mar 2011 - Nov 2011

  Facilities Manager

  Facilities co-ordination and management of Radbroke Hall, KnutsfordSupporting Regional Manager in her role Organising team meetings, create agendas and minute takingCollating essential Health & Safety returns and paperwork

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  The University of Manchester

  Nov 2011 - Jun 2024

  Strategic and operational lead in the structure of School Operations for the School of Medical Sciences which sits within the Faculty of Biology, Medicine & Health. Supporting the Head of School Operations and the Head of School in the development and implementation of the School’s strategy, budgeting, and governance.A key member of the Senior Leadership Team and initiate and manage projects for the development of systems, processes, services and organisational culture.Lead, organise and direct the work of the School, in order that objectives are met, operating efficiently and effectively Show less Supporting recruitment, admissions, delivery and examinations of two PGT MSc programmes. One was a Distance Learning programme, Maintenance Engineering & Asset Management, and the other was a Direct Taught programme called Structural EngineeringPlanning and co-ordination of tutorials, examinations and degree daysManagement of the examination process and Dissertation submission, including preparation and completion of examination boards.First point of contact for student enquiriesActively manage and update the publication of programme documentation Show less I managed the delivery of a Post Graduate Distance Learning programme within the School of Pharmacy. Management and administrative support for "PIAT" MSc programmes by Distance Learning and the management of the post graduate student office.Providing support to the Director of PIAT. Supporting recruitment and admissions. Planning and co-ordination of workshops, examinations and degree daysFirst point of contact for student enquiriesOversee the production and publication of programme documentation. Show less

  • School Operations Manager

    Jul 2022 - Jun 2024

  • Business Change Manager

    Oct 2021 - Jul 2022

  • Deputy School Operations Manager

    Jun 2019 - Oct 2021

  • Teaching & Learning Manager

    Jun 2017 - Jun 2019

  • Professional Development Programmes Manager

    Nov 2014 - Jun 2017

  • Senior Programme Administrator

    Jun 2014 - Oct 2014

  • Postgraduate Administrator

    Jun 2013 - Jun 2014

  • Graduate Programme Administrator

    Jun 2012 - May 2013

  • Assistant to Head Of Education

    Jan 2012 - Jun 2012

  • Temporary Senior Administrator/Receptionist

    Nov 2011 - Jan 2012
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  Lancaster University

  Jul 2024 - now

  School Manager