Ashley Betts

Experience

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  Chautauqua Institution at the Athenaeum Hotel

  Jun 2009 - Aug 2012

  Line Cook / Pastry Chef

  Creating seasonal dessert menu for a 200 seat hotel restaurant with 400-600 covers per service Preparing a variety of plated desserts, fruit carvings, bread platters, and buffet style baked itemsCreating production lists, food costing menus, and organizing team member’s schedules Designing and decorating buttercream and fondant cakes for speciality orders

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  Apple Pie Bakery Cafe

  Feb 2012 - May 2013

  Cashier

  Customer service, Product knowledge, Micros POS system knowledge, and Service

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  The Culinary Institute of America

  May 2013 - May 2014

  Manager In Training

  Training new staff every three weeks, Counter Culture Coffee Knowledge, Coffee and espresso brewing, Maintaining a positive learning and work environment, Daily operations, Scheduling, and Communication.

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  Gendron Catering / The Tasting Room

  Sept 2014 - May 2015

  Prep cook

  Preparing components to each dish on the menu using recipesMemorizing and utilizing serving portion sizes and all basic meal prep proceduresEnsuring all food prep areas and storage areas meet restaurant cleaning standardsWork independently and in a group setting to complete prep work for other shifts Organizing packing lists and transportation of food to catering sites

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  Beekman Arms Inn

  Jan 2015 - May 2015

  Front Desk Agent
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  Untitled at the whitney museum

  May 2015 - Nov 2016

  Lead Kitchen Expo

  Expedited kitchen for a high volume 75 seat restaurant Responsible for finishing dishes and making sure that dishes were up to the restaurant’s standards on presentation, temperature, and accuracy Ensuring the efficient flow of dishes being prepared in a timely fashion Excellent communication skills in a fast-paced, hectic restaurant setting

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  Union Square Hospitality Group

  May 2015 - Mar 2017

  Server, Server Assistant & Bartender

  Ranging locations from Studio Cafe, Untitled, & Union Square CafeDelivering friendly & efficient service for all guests Multitasking making drinks & talking to guests during busy services Learning full menu including all allergies, modifications, and notes from ChefTraining new servers/bartenders on menu knowledge and professional service skillsParticipating in both event work and fine-dining service experiences Recipe development for beverage menu

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  Daily provisions

  Nov 2016 - Oct 2020

  Barista

  Professional training through Joe Coffee Company, Stumptown Coffee Company, & Counter Culture CoffeeDialing in espresso, single-origin coffee, & latte milk artExperience on La Marzocco espresso & Nuova Simonelli espresso machines Multitasking in order to interact with guests while preparing beverages & keeping track of tickets Proper cleaning, maintenance & DOH standards of a coffee bar

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  Union Square Cafe

  Nov 2016 - Jan 2018

  Barista
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  Daily Provisions

  Jan 2018 - Jun 2023

  A “jack-of-all-trades” able to help in any department of the restaurant including beverage, maintenance, kitchen, & customer service Ran a $5 million, high-volume restaurant; all services including catering, dine-away orders, & in-house ordersCreating a beverage manual, food description manual, & a training program to ensure team members were able to perform confidently & effectively. Ownership of beverage menu, recipes, & standards brand wideKeeping variable costs down by implementing staffing schedules, keeping an efficient inventory & creating standard recipes for serviceTracking, receiving & organizing restaurant inventory month to monthMonitoring sanitation practices throughout the restaurant to ensure that all team members keep up with food safety protocols & Department of Health standards Ordering and maintaining vendor relationships for the restaurant Basic human resource skills to help with interviewing, hiring, enrolling new team members, monitoring time cards, & HR needsDynamic skill set with the ability to seamlessly jump between the kitchen & dining room throughout service Show less

  • General Manager

    Oct 2020 - Jun 2023

  • Hospitality Manager

    Aug 2019 - Sept 2020

  • Restaurant Manager

    Jan 2018 - Aug 2019
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  Maman NYC

  Jun 2023 - now

  Regional Director of Operations