Faye Zeidlhack

Experience

• 

  Travel Designers Inc

  Jan 1987 - Jan 1998

  Manager

  Managed a staff of 13 at a medium sized Travel Agency with a mix of international, corporate, leisure and group travel. I was responsible for hiring, training and all personnel issues for travel agents and staff. Managed a corporate operating budget in excess of $500K. I was also the Agency representative to local Community organizations. While at Travel Designers, our sales volume doubled to become the largest travel agency in the Fox Valley area. I expanded the agency's international air volume from near zero to 40% of air sales volume and handled complex travel arrangements for top international custers to remote destinations. Personally accounted for $800K in annual sales (international, corporate leisure travel). Show less

• 

  NEC Technologies

  Jan 1998 - Jan 2000

  Travel Manager

  Managed the Corporate Travel Dept negotiating discounts for air, hotel and car rental. Managed the relationship with onsite Travel Agency monitoring financial and service performance. Activities also included off-site meeting planning with group air contracts. Negotiated a corporate air contract that doubled the company discount leading to a savings of $1M per year. In addition, worked with company directors and managers to achieve a savings of $413K in air expense for travel not covered in the Travel Policy. Implemented their first ever online booking tool resulting in the highest adoption rate among all the US NEC Companies. Show less

• 

  PrairieComm

  Jan 2000 - Jan 2005

  Travel and Facilities Manager

  At PrairieComm my role was in both Travel and Facilities. I started out as a Travel Manager, creating PCI's first travel policy and corporate credit card program and negotiating airline,hotel and car rental contracts. In 2001, I took on the role of Facilities Manager in addition to Travel. This gave me the opportunity to manage building infrastructure, our lease and implement a new Telecom and Security systems In addition to my day to day duties, I assisted the cell phone testing department by managing test phone inventory, trouble shooting technical issues and as a liaison to wireless carriers. Accomplishments include reducing the air cost per mile 25% and lowering the average ticket price by 22% in one year. Show less

• 

  Mintel (USA)

  Jan 2005 - Jan 2007

  Travel Manager

  As Travel Manager at Mintel I created their first Travel Management Program including creaton of their Travel Policy. I also negotiated travel supplier discounts for airline, hotel and car rental discounts and implemented a new travel agency, corporate credit card and online booking tool. These measures resulted in a 27% reduction of their average ticket price. I was also resposible for reporting on travel metrics to senior leadership.

• 

  McDonald's

  Oct 2007 - now

  Travel Manager

  As Travel Manager for McDonald's Corporation my role consists of giving guidance and instruction to our internal customers about McDonald's Travel Program. I also negotiate the yearly Hotel RFP as well as assist with Airline and Car Rental contract negotiations. I manage the relationship with the Travel Management Company as well as Industry representatives from airlines, car rental and hotel suppliers. I work with McDonald's Safety and Security Dept to promote and educate travelers about the "McTraveler Safety" duty-of-care program. I also represent McDonald's as a member of Chicago Business Travel Association and the Global Business Travel Association. Global Travel Services is part of Sourcing team and Global Shared Services at McDonald's. Show less

• 

  Shire Pharmaceuticals

  Jun 2017 - now

  Global Travel Manager
• 

  Takeda

  Jan 2019 - now

  Global Travel Manager