Shannon Moore

Experience

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  LifeNet Health

  Nov 2012 - Jan 2014

  Donation Coordinator

  Promoted to Donation Coordinator II with six months in recognition of quality performance• Serves as initial grief counselor for donor families, offering professionalism, understanding, and support• Evaluates preliminary donor information to determine eligibility. Maintains 98.8% error free record• Consistently exceeds projected donor authorization rate. Achieved over 50% donation authorization rate in first year• Maximizes donation opportunities through accurate identification and processing of all potential organ, tissue, and eye referrals• Effectively gathers and analyzes donor information, including medical records, clinical course, hemodilution assessment, medicalhistory, and behavioral risk assessment information• Oversees transportation logistics of approved donor tissues from contracted procurement agencies, documenting the process incompliance with established protocols and procedures Show less

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  Premier Inc.

  Feb 2014 - Feb 2015

  Data Consultant

  Promoted to Data Consultant within one year from proven track of exceeding expectations• Project manages for State Initiatives, facility goals and new regulatory requirements from CMS and TJC for a 78 facility health system• Team player, providing assistance to those on separate teams• Provides product support and customer service for a recently renewed, high-revenue health system• Works closely with IT Data Warehouse Services, Development, Data Quality, Solution Center, and Data Management teams to make data corrections; secure alternatives for application errors; or resolve data integrity issues in an internal benchmarking tool and a core measures management system• Regarded as a product SME for the ITS department providing education and personal empowerment• Identified by upper management for leadership potential within two years being mentored by directors• Member of a Teambuilding Team fostering department morale Show less

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  Premier Inc.

  Jul 2017 - Aug 2021

  • Served as team lead along with project manager, directly reporting to the department manager• First step on escalation path for member issues • Served as consultant for Implementation managers on new member implementations while also onboarding several new clients when Implementation managers workload was too high• Had the reputation turning unhappy members into Premier advocates, resulting in supporting an additional 30 facilities • Began running reports and creating slide decks for sales prospects I the RFP process• Completed several additional system conversions – creating seamless transitions in Premier’s proprietary tool after go-live• Prepared project plans and risk management for upcoming and current projects to determine department resource needs Show less • Increased number of supported facilities by 20• Member of the Interview Team, letting potential new hires shadow “a day in a life” while assessing fit for the department• Lead 6 new member implementations • Lead 12 system conversions (member ID, Physician ID, and Charge code) – including McKesson to EPIC• Utilized python and SQL to produce analytic report for both internal research and member needs • Provided tier I issue research for member questions about data integrity and/or program failures Show less

  • Associate Project Manager

    Feb 2018 - Aug 2021

  • Senior Data Consultant

    Jul 2017 - Feb 2018
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  Contigo Health

  Aug 2021 - Feb 2023

  Implementation Coordinator

  • Jumped into role leading the pharmacy element of a large BPO (Business Process Operation) implementation • Lead “Lessons Learned” effort across all departments after BPO implementation to work towards better standardization and work flows for and additional BPOs, new clients, or new vendor implementations• Created an Implementation Summary Sheet, allowing all departments to be aligned on all decisions and next steps • Utilizes Smartsheets for project plans and resource allocation • Trained on Visio for operations and data flow presentation• Initiates client authorizations and BAA between Contigo and client/vendor• Lead and completed 4 pharmacy implementations (CVS, Express Scripts, and Truescripts) along with 3 vendor implementations• Assisted in the creation new vendor management tool within Salesforce • Collaborated with IT, operations, finance, sales, account management and data analytics to complete projects Show less

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  Premier Inc.

  Feb 2023 - now

  Project Manager