Lawrence Solmiano

Lawrence Solmiano

Customer Service Specialist

Followers of Lawrence Solmiano289 followers
location of Lawrence SolmianoBoston, Massachusetts, United States

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  • Timeline

  • About me

    ESports Advocate | Air Force Gaming Program Manager | Master's in ESports Management '24

  • Education

    • Far Eastern University

      2005 - 2009
      Nursing
    • Bowling Green State University

      2017 - 2021
      Management and Technology Business Administration and Management, General
    • Miami University

      -
      Master's degree ESports Management
    • Sinclair Community College

      2015 -
      Health Information Systems
    • Community College of the Air Force

      2013 - 2017
      Associate's degree Health Services/Allied Health/Health Sciences, General
  • Experience

    • Target

      Nov 2009 - Jan 2013
      Customer Service Specialist

      -Deliver an exceptional guest experience by engaging the guest and prioritizing the guest’s needs over task. -Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments. Execute adjacency changes, transitions, revisions, and sales plans for all departments. -Backstock items in and pull items from the backroom accurately while preventing product damage to control expenses. -Pick items for guest orders meeting service levels. -Maintain backroom organization and location accuracy and follow equipment guidelines. Show less

    • United States Air Force

      Feb 2013 - now
      Aerospace Medical Service Technician

      Dermatology & Infectious Disease Technician 2013-2017-Acts as superuser for clinical visit, surgical scheduling, and residency scheduling, follow-up appointments. -Coordinates with Dermatologist and Infectious Disease specialists on unique, associated comorbidities-Manage computer-based risk management program (iPledge) and assists patients on registration and resolve technical/patient issues regarding iPledge program -Lead unit trainer and preceptor for Aerospace Medical Service Apprentice Phase II Program-Schedules and/or conducts in-service training on procedures, techniques, and equipment-Provides disease and disability education, care, and evaluation of nursing care-Assists with Latent Tuberculosis Infection Clinic. -Surgical assistant for dermatology surgery, CCPDMA, & skin biopsies-Immunization Back-Up Technician. Assisted with base-wide seasonal flu vaccinationsDialysis Technician 2017-2019-Performs assessment and analysis of patient health status, identifieshealth goals, recognizes subtle changes in conditions, interprets these changes, and immediately determines appropriate course ofaction-Prepares patient and performs procedures using specialized renal dialysis equipment.-Safety Monitor-Infection Control MonitorMilitary Entrance Processing Station 2019-2022-Unit Prevention Leader -Family Readiness Group Leader-Training Coordinator-Auxillary Information Technology SpecialistWarrior Medicine Technician 2022-Present-Clinical Support Staff Protocol [Sick Call] Primary Technician-Equipment and Supply Custodian-Infection Control Monitor Show less

    • Air Force Gaming

      Apr 2020 - now
      Program Manager

      Moderator | April '20-November '20Brand Ambassador | November '20 - January '21Lead Game Ambassador | January '21- March '22Program Manager | March '22 - Present-Project Manager/Research Assistant/ Innovator | Developing Airmen and Guardian with Games for Enhanced Readiness-Tournament Administrator

  • Licenses & Certifications

    • Google Digital Marketing & E-Commerce

      Coursera
      Apr 2023
      View certificate certificate
    • Project Management Foundations: Requirements

      LinkedIn
      Apr 2021
      View certificate certificate
    • Emergency Medical Technician (EMT) - Specialist

      National Registry of Emergency Medical Technicians
      Jan 2023
    • Foundations of Project Management

      Coursera
      Apr 2021
      View certificate certificate
    • Diversity, Equity and Inclusion in the Workplace Certificate

      USF Corporate Training and Professional Education
      May 2021
      View certificate certificate
    • Basic Life Support for Healthcare Providers (BLS)

      American Red Cross
      Mar 2022
      View certificate certificate
  • Honors & Awards

    • Awarded to Lawrence Solmiano
      Joint Service Achievement Medal Department of Defense Jun 2020 Ensured mission continuation of enlisted accessions operations during COVID-19 pandemic
  • Volunteer Experience

    • Event Photographer

      Issued by United Rehabilitation Services
      United Rehabilitation ServicesAssociated with Lawrence Solmiano
    • Volunteer

      Issued by National Park Service on Oct 2015
      National Park ServiceAssociated with Lawrence Solmiano
    • Volunteer

      Issued by Boston Harbor Now on Jun 2019
      Boston Harbor NowAssociated with Lawrence Solmiano
    • Event Photographer

      Issued by Equitas Health on Oct 2016
      Equitas HealthAssociated with Lawrence Solmiano
    • Volunteer

      Issued by National Museum of the United States Air Force on Feb 2014
      National Museum of the United States Air ForceAssociated with Lawrence Solmiano
    • Event Photographer

      Issued by Hiring Our Heroes on Jan 2018
      Hiring Our HeroesAssociated with Lawrence Solmiano