Rodolfo Perez

Experience

• 

  FedEx Ground

  Apr 2010 - now

  Develop plan sortation strategies based on projected volume, head count, and management whilst ensuring safe and efficient package sortation by providing training, feedback, guidance, and coaching to Operations Managers based on development and sort opportunities.Plan and organize staff according to specific day to day operations with the collaborations of others, as well as by analyzing operational performances through direct observation and the interpretations of reports. Dealt with hiring, terminations, coaching, performance evaluation and management discipline, addressing employee concerns and staff productivity. Designed and managed projects that reduced frequency in our metrics related to service which awarded us with Best Manual Station of Fiscal Year 2022. Show less • Plan and organize staff according to specific day to day operations with the collaborations of others, as well as by analyzing operational performances through direct observation and the interpretations of reports. • Create a team atmosphere of 15-20 employees to inspire a safe environment, an 76% reduction in injuries for fiscal 2018, and maximizing operation quality, having a 1-2% failure rate in Van Scan Accuracy and Compliance. • Responsible to mentor, train, act as a knowledge resource to new employees and coworkers, trained over 30 new employees, regarding job duties, performance expectations and ensuring compliance with policies and procedures.• Design and manage projects that will reduce frequency in our metrics related to service by 40% in a tight deadline. • Maintain a daily employee meeting to ensure workforce communication and understanding of operational updates, such as increase or decrease in volume, and daily goals, increase in van scan accuracy and van scan compliance.• Operate an efficient and safe package sortation through the time management of Package Handlers while minimizing operational cost by 20%, reduction in controllable cost, package handler’s hours. Show less • Organized and prioritized meetings with Contractors regarding day to day operations towards any requests of plan changes and implementing these changes into the appropriate system in short deadlines. • Created and maintained plans for daily operations from 22,000 packages to peak operations of 33,000 packages.• Monitored facility reporting metric related to service and quality on a daily basis and provided operational support to reduce frequencies by 40% through coordination to ensure regulatory compliance. • Reviewed inaccuracies and have business discussions with appropriate parties then implement corrections in appropriate systems while using FedEx Quality Driven Management. • Delivered presentations to inform contractors and management of new procedures and policies by me. Show less • Implemented daily changes from Contractors into the appropriate system, while maintaining a high attention to detail and accuracy to achieve daily goals and compliance. • Anticipated and identified daily operations issues with the ability to develop effective and efficient solutions with limited supervision or management input necessary. • Audited addresses to ensure proper delivery in appropriate systems while reducing process by 40 percent. • Generated and constructed reports that informed management of daily reports, and essential information to improve performance and reduce inaccuracies by 30 percent. Show less

  • Area Manager

    Jul 2021 - now

  • Safety Operations Manager

    Sept 2018 - Jul 2021

  • Operations Manager

    Aug 2017 - Aug 2018

  • Operations Coordinator

    Aug 2016 - Aug 2017

  • Operations Administration

    Aug 2014 - Aug 2016

  • Operations Administration

    Mar 2014 - Aug 2014

  • Package Handler

    Apr 2010 - Mar 2014