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Tyler Hoekstra

Tyler Hoekstra

Lead Line Cook

Followers of Tyler Hoekstra495 followers
location of Tyler HoekstraOrlando, Florida, United States

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  • Timeline

  • About me

    Kaseya Datto BCDR Support | Google IT Support Certificate | 15 years of Food and Retail Service Experience | Merit America Alumni | Customer Support | Problem Solving

  • Education

    • Merit America

      2022 - 2022
      Google IT Support Certificate

      Skill development experience includes:o Technical support: installing & configuring computer hardware, software, and networkso Computer networking: standard protocols for TCP/IP and network services (e.g., DNS)o Operating systems: creating users, groups, and permissions for account access & installing, configuring, and removing software on Windows and Linux operating systemso Systems administration: server management and user & information managemento IT security: evaluating… Show more Skill development experience includes:o Technical support: installing & configuring computer hardware, software, and networkso Computer networking: standard protocols for TCP/IP and network services (e.g., DNS)o Operating systems: creating users, groups, and permissions for account access & installing, configuring, and removing software on Windows and Linux operating systemso Systems administration: server management and user & information managemento IT security: evaluating potential risks and utilizing encryption algorithms and techniques Show less

    • University of Northern Iowa

      2009 - 2011
      Secondary Education and Teaching

  • Experience

    • Burger's and More

      Jan 2005 - Jan 2007
      Lead Line Cook

      Line cook and closer for local restaurant.

    • Cutty's of Okoboji

      Jan 2007 - Jan 2014
      Assistant Food Service Supervisor

      Helped run and manage a kitchen at the resort. Helped plan,cook, and serve large banquet meals.

    • The Family Diner

      Sept 2014 - Feb 2019
      Cook

      Prep and line cook. Made meals for customers. Prepped food, pies, baked goods, and soups.

    • Casey's

      Mar 2019 - Oct 2021
      Second Assistant Manager

      Help manage and run a store location. Provide customer support while also managing people. Inventory and store stocking.

    • Kaseya

      Sept 2022 - now

      • Premium Support Engineer L2

        Jan 2024 - now

      • Customer Support Engineer L1

        Sept 2022 - Apr 2024

  • Licenses & Certifications