Erin Collins

Experience

• 

  Southern New Hampshire University

  Sept 2017 - May 2020

  Mail Clerk

  • Demonstrated ability to work well in multiple areas with a ride range of responsibility such as: working in the mail room, delivering on campus routes, or driving a SNHU postal service van to off-campus locations for mail runs • Instruct new employees through completing personal daily tasks to teach them a routine in the workplace • Successfully navigates high-pressure work environments by completing daily tasks, fielding phone calls, and providing assistance to coworkers when needed• Provide excellent customer service through assisting customers with knowledge of multiple shipping platforms Show less

• 

  Center for Life Management

  Jul 2021 - now

  • Provide individual assessment to create care plans that specify presenting problems, objectives, interventions, and desired outcomes;• Assist clients with applying for and maintaining adequate medical coverage to support consistent access to whole health care and treatment;• Provide outreach, advocacy, coordination, resource identification, linkage and monitoring of internal and external supports and services;• Provide counseling and Functional Support Services (FSS) in the home, school or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client’s treatment plan;• Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement;• Encourage engagement in and provide Family Training and Counseling (FTC) services to educate and promote how to best support the client’s resiliency and recovery toward treatment goals;• Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community;• Work collaboratively with other treatment team members, natural supports, and external providers to ensure a wrap-around family systems approach is provided to the client Show less • Provide community-based counseling services to children and families• Work collaboratively with the clinical team to support children in working toward and completing their therapeutic and recovery goals outlined in the treatment plan• Create individualized plans that are tailored to meet each child’s needs, interests, and goals by working side by side to successfully achieve their transitional aged goals• Assist struggling youth become successful by supporting and teaching values and skills necessary to function independently and achieve their personal goals• Document and articulate treatment interventions effectively• Communicate symptoms, behaviors, and strategies/interventions to the clinical team Show less

  • Children’s Community Case Manager

    Mar 2023 - now

  • Children’s Community Support Counselor

    Jul 2021 - Mar 2023